Customer Service Coordinator
2700 - 3200 SGDFull-time
Linde Material Handling Asia Pacific Pte Ltd
Job Responsibilities:
- Coordinate and manage work order arrangements between the Sales and Service teams to ensure smooth operations and timely service delivery.
- Handle transportation scheduling and logistics for all truck movements, ensuring efficient deployment and utilization of resources.
- Process and issue spare parts through SAP, maintaining accurate records and inventory transactions.
- Monitor and follow up on CRM tasks closely to ensure spare parts are issued and delivered in a timely manner.
- Arrange Safety Induction Course (SIC) registrations and renewal of Jurong Island passes for technicians to ensure compliance and site access readiness.
- Coordinate with external suppliers for batteries, attachments, and other equipment, ensuring timely procurement and support for operational requirements.
- Liaise with internal and external stakeholders to resolve operational issues and maintain high levels of customer service.
- Maintain accurate documentation and records related to work orders, spare parts issuance, transportation arrangements, and supplier coordination.
Job Requirements:
- Minimum a Diploma holder
- Minimum 3 years of relevant experience
- Excellent communication and stakeholder management skills.
- Good organizational and time management abilities.
- Able to work in a fast-paced environment with minimum supervision
- Must be proactive and multitasking
- Proficient in Salesforce CRM and SAP
- Will to work at Loyang Way area
Vacancy posted 5 days ago
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