Retail Banking Officer
Indian Overseas Bank
Job Description: Retail Banking
. Maintaining a positive, empathetic and professional attitude toward customers
. Communicating with customers through various channels
. Liaising with Customer, Banks on update/follow up issues
. Authorise Retail Banking Transactions including Money Exchange, Remittance and Personal Account
Management, Account Opening
. Approve operational matters, such as Inward/Outward Remittance (Meps, TelegraphicTransfer, Drafts,
Cashier Order)
. Handling local and foreign cheques clearing through CTS/EGIRO
. Handling currency cash
. Ensure the smooth and efficient day-to-day operations
. Onboarding new customer (SB/CA) and scrutinizing documents
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