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Application Support Analyst - Fixed Income

9000 - 10000 SGD
Full-time

IKAS INTERNATIONAL (ASIA) PTE. LTD.

Responsibilities

  • Provide Level 1 and Level 2 technical support for global Fixed Income Front Office applications.

  • Act as the local technical expert for the Summit FT application and ensure its availability and stability during Asia trading hours.

  • Monitor application batches, processes and production activities, and investigate and resolve technical issues.

  • Perform technical changes, application maintenance and production support activities.

  • Work closely with global IT and application support teams to troubleshoot incidents and ensure timely resolution.

  • Participate in functional and technology projects related to Fixed Income applications.

  • Coordinate with regional and global stakeholders to ensure smooth application operations and service delivery.

  • Participate in team meetings, support activities and global application governance.

Skills Needed

  • Experience in application support / production support, preferably within a financial services or investment banking environment.

  • Hands-on experience supporting Front Office applications within Fixed Income, Capital Markets or Trading environments.

  • Experience with Summit FT or similar Front Office trading platforms is highly preferred.

  • Strong understanding of application monitoring, batch processing, incident management and production support.

  • Ability to troubleshoot technical issues and coordinate with development, infrastructure and business teams.

  • Experience working with global teams across different time zones.

  • Good understanding of Fixed Income business processes and Front Office applications.

  • Strong communication and stakeholder management skills.

  • Ability to work independently and provide support during Asia trading hours.

  • Good written and spoken English.

Ikas International (Asia) Pte Ltd
“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd
EA Licence No: 16S8086 | EA Registration No. R1988468
We regret to inform you that only shortlisted candidates will be notified /contacted.

Vacancy posted 2 days ago
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