Service Engineer
4500 - 5500 SGDFull-time
FUJIFILM HEALTHCARE ASIA PACIFIC PTE. LTD.
Responsibilities include:
- Provide technical, including after sales support to customers including commissioning, installing, and testing of medical equipment (typical but not limited to X-ray, digital radiography, Mammography, Fluoroscopy, computer radiography)
- Identifying and correcting more complex problems associated with start-up
- Researching, evaluating, and recommending upgrades and service contracts that will meet customer needs
- Developing on-going relationships with customers to secure future business
- Resolve/troubleshoot implementation problems and/or train customers on the features of the equipment they have purchased
- Handlephone enquiry and support for customers during office and after office hours.
- Attend to daily service requests, breakdowns, and service support to marketing.
- Perform24x7 Standby duties to machine breakdown
- Perform Preventive Maintenance for medical equipment as part of scope of works under Maintenance contract
- Support Sales in organizing, preparing and standby for workshops, events and surgery procedures, seminars, exhibition.
- Communicates with reports to Service Dept in Fujifilm Japan for more complex troubleshooting
- Study Engineering Change Notice as issue by Fujifilm Japan Service Dept
- Implement Technical Service Recalls as issue by Fujifilm Japan Service Dept
Skills and knowledge
- Knowledge of DICOM (Digital Imaging and Communication in Medicine), a standard for Medical Imaging and related information (ISO 12052)
- Knowledge of Medical products in X-ray, Digital Radiography, Dry Laser Printers, Digital Mammography systems
- Knowledge in Electrical, Electronics and Mechanical Engineering
- Radiation Workers License with NEA radiation protection division is mandatory
- Knowledge in FUJIFILM Medical X-ray equipment will be added advantage
- Able to work independently with general supervision
- Willing to share knowledge within internal team
Vacancy posted 3 days ago
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