[MNC] Regional Sales Support Executive (Incoterms, Shipping Coordination)
4000 - 5500 SGDFull-time
Talent Trader Group
Responsibilities
- Manage the full spectrum of inside sales activities, including quotation preparation, sales order processing, and order fulfilment.
- Prepare accurate quotations and sales proposals, ensuring compliance with customer requirements, pricing, Incoterms, and freight assumptions.
- Coordinate end-to-end order management, from order entry through delivery, ensuring timely and accurate fulfilment.
- Liaise with logistics providers to source freight quotations and coordinate shipment arrangements through manual processes where required.
- Work closely with the Global Account Manager to provide sales administration and operational support for regional and global customer accounts.
- Act as the primary point of contact for customer enquiries, providing timely updates and effective resolution to order- and delivery-related matters.
- Coordinate with internal departments including Supply Chain, Warehouse, Logistics, Finance, and Operations to ensure seamless order execution.
- Monitor inventory availability and support stock planning activities to meet customer delivery requirements (where applicable).
- Maintain accurate customer, quotation, and order records within the ERP/CRM system.
- Identify opportunities to improve sales support processes and contribute to operational efficiency.
- Perform any other ad hoc duties and projects assigned by management.
Requirements
- Diploma or Bachelor's Degree in Business Administration, Sales & Marketing, Supply Chain, Information Technology, or a related discipline.
- At least 3–5 years of experience in Inside Sales, Sales Operations, Customer Service, or Sales Support within the IT, Technology, Electronics, or Electrical industry.
- Proven experience managing the full inside sales cycle, including quotation preparation, order processing, and order fulfilment.
- Good understanding of Incoterms, freight assumptions, shipping documentation, and logistics coordination.
- Experience handling manual freight quotation sourcing and coordinating with freight forwarders will be an advantage.
- Excellent communication and interpersonal skills, with experience supporting regional or global customers.
- Proficient in Microsoft Office applications and ERP/CRM systems.
Interested candidates who wish to apply for the advertised position, please send in your updated resume to View email address on mycareersfuture.gov.sg
EA License No: 13C6305
Reg. No.: R24120209 (GAN CHYE SHEN)
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Vacancy posted 27 days ago
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