✨ Luxury Retail Customer Service Supervisor | $8k Basic
8000 - 10000 SGDFull-time
HRNET VENTURES PTE. LTD.
✨ Luxury Retail Customer Service Supervisor | $8k Basic ✨
Ready to bring your premium service experience into the luxury retail industry ? We are looking for an experienced Customer Service Supervisor with strong leadership, exceptional service standards, and outstanding professional presence.
Location: MBS
Basic Salary: Up to $8,000
Total Package: Attractive allowances + Commission + Performance
Working Hours: Retail hours / rostered schedule
Key Responsibilities
- Deliver an exceptional and personalised customer experience in a luxury retail environment
- Supervise and support the customer service team in maintaining high service standards
- Handle customer feedback, enquiries, and complaints professionally and tactfully
- Manage complex service situations and provide effective service recovery
- Lead by example in professional grooming, communication, and customer engagement
- Coach and guide team members to continuously improve service quality
- Work closely with internal teams to ensure a seamless customer journey
What We're Looking For
- Around 8–10 years of relevant customer service, premium hospitality or cabin crew experience
- Prior team-leading, supervisory or senior service experience preferred
- Strong experience in complaint management and service recovery
- Excellent communication, interpersonal and customer engagement skills
- Professional presentation with strong service etiquette
- Strong leadership skills with the ability to coach and support a customer-facing team
- Candidates will be assessed based on relevant experience, skills and suitability for the role
Why Join?
✨ Transition your premium hospitality experience into luxury retail
✨ Attractive remuneration package with allowances
✨ Potential to earn above $10,000 gross
✨ Supervisory-level opportunity in a premium customer service environment
✨ Opportunity to work with an established luxury brand
Submit your resume to
Email: View email address on mycareersfuture.gov.sg
WhatsApp : View phone number on mycareersfuture.gov.sg
Only shortlisted candidates will be notified.
Annabelle Koh (R25158748)
Hrnet Ventures Pte Ltd - Crew by Hrnet
E.A.24C2435
Vacancy posted 11 days ago
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