Admin Support Executive

Project Support Executive
6 months contract
Salary: $3200 max
5 days work week
9am - 6pm
Location: Cecil Street

Job scope:
1. Administrative Coordination

• Support day to day administration of the AI Fluency Initiative.
• Maintain learner records, registration databases, and project documentation.
• Coordinate communications with stakeholders, training providers, and learners.
• Prepare reports and track project activities as required.

2. Corporate Bulk Registration Management

• Process and manage corporate bulk registrations for eligible individuals.
• Verify registration details and eligibility requirements.
• Liaise with corporate partners to resolve registration issues and ensure timely onboarding.
• Monitor registration progress and maintain accurate records.

3. Learner and Stakeholder Support

• Respond to enquiries from learners, employers, and partners via email, phone, or other communication channels.
• Provide timely assistance on registration, onboarding, programme requirements, and related matters.
• Escalate complex issues to the project team when necessary.

4. Learner Onboarding and Event Support

• Work closely with AI Fluency project team members to onboard learners.
• Coordinate onboarding communications, reminders, and learner engagement activities.
• Provide logistical and administrative support for webinars, briefings, workshops, and other programme events.
• Assist with attendance tracking, event registration, and post event follow up.

5. Website and Digital Content Maintenance

• Maintain and update the AI Nexus website with programme information, announcements, FAQs, and event details.
• Ensure website content remains accurate, current, and user friendly.
• Coordinate with internal teams and vendors on website updates and enhancements.
• Monitor and report website issues, broken links, and user feedback for resolution.