Case Officer, Aftercare (Reintegration)
Association of Muslim Professionals
The Development & Reintegration Programme (DRP), is a collaboration between AMP and the Singapore Prison Service (SPS) that adopts a structured and holistic approach in the provision of a reintegration programme for Muslim offenders from incarceration to post-release.
It aims to provide additional support to Malay/Muslim inmates in the Drug Rehabilitation Centres, and their families through an individualised intervention plan, in-care and aftercare engagements, and financial and socio-educational assistance.
Job Description:
1) Case Management
- Conduct interview and assessment of assigned clients during the intake session.
- Draw up clients' intake form within one week of intake via communication with next-of-kin. These plans are to be reviewed during the pre-release engagement.
- Maintain clients' case files and ensure that all correspondences are documented.
- Ensure that clients' particulars and related information are updated periodically and maintained on the DRP shared folder database.
- Keep abreast of national help agencies schemes and ensure that clients leverage on the schemes.
- Evaluate the effectiveness of services rendered to clients and family through monthly engagement sessions.
- To prepare and submit relevant monthly client reports to relevant stakeholders as per contractual requirements.
2) After-Care Activities
- Conduct monthly client counselling sessions via face-to-face or video call conference.
- Explore opportunities for continuous engagement to equip clients with a network of support after their release.
3) General Operations and Administration
- Support the Casework Associate in ensuring that client information are updated periodically and maintained on the shared folder database.
- Support all fund-raising and media campaigns involving DRP via the preparation of clients' media profiles.
- Support all initiatives to enhance AMP's image in relation to DRP programme and services.
Job Requirements:
- Candidate must possess a recognized Degree in Psychology / Social Work or its equivalent.
- Preferably with at least 1 year of relevant working experience.
- Able to engage and communicate effectively with incarcerated individuals and their families.
- Willingness to occasionally work on weekends and weekday evenings.
- Possesses social perceptiveness and empathy.
- Able to assess situations promptly and efficiently.
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