sales support (order processing & shipping).
Randstad Singapore Recruitment Agency
about the company
A premier, US-listed global automotive technology and power-train solutions provider operating a strategic regional trading hub in Singapore.
Drive end-to-end sales order processing, customer claims resolution, and regional trade execution across Southeast Asia while collaborating closely with regional sales and Shanghai supply chain teams.
- Manage end-to-end sales order processing, billing execution, and customer master data in SAP to ensure timely order fulfilment across regional markets.
- Act as the primary contact for external commercial clients and distributors to manage inquiries, process customer claims, and resolve delivery discrepancies or documentation issues.
- Coordinate outbound shipments, track regional logistics performance, and prepare key trade/shipping documentation (e.g., Form E / Form D, commercial invoices, credit/debit notes).
- Liaise between local sales leadership and the regional headquarters team in Shanghai to align marketing initiatives, track sales performance, and coordinate local events.
- 5+ years of customer service, sales operations, or order management experience within an MNC environment.
- Hands-on proficiency in SAP order management processes and a strong track record of cross-border coordination across ASEAN/Greater China markets.
- Proficiency in written and spoken mandarin to liaise with China custom authorities and internal Shanghai team.
(EA: 94C3609/ R1985244) show more
Vacancy posted 6 days ago
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