Senior Sales Associate
4000 - 4800 SGDFull-time
HERMES SINGAPORE (RETAIL) PTE LTD
General Role
Responsible for all sales activities in store. Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services.
Major Responsibilities:
- Responsible for the daily store operations
- Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image
- Calls on current and potential customers to establish and maintain client relationship
- Keep customers informed on new products or services, changes, etc.
- Identifies and handles client enquiries and concerns
- Executes sales plans and participates in marketing events and promotion programs
- Communicates feedback gathered through in-store activities to store management
- Other duties as assigned
- Provides guidance and training to junior sales associates or new comers.
- Assists in identifying and handling client enquiries, concerns and complains. Takes charge of selected VIP clients.
- Keeps records and reports on sales activities.
- Other duties as assigned.
Requirements & Capabilities:
- At least 3 years of relevant experience in high-end fashion, luxury industry or in similar capacity
- Passion in retail industry with good selling skills
- Likes fashion and appreciates quality products
- Fluent in English. Additional languages spoken is a plus.
- Must be a good team player, pleasant, service oriented with good communication skills
- Basic computer skills
Vacancy posted 3 days ago
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