Sales Admin Executive (LS/JT)
3000 - 4000 SGDST Aerospace
Responsibilities
Sales Order Creation & Management
Receive and verify customer contract / PO
Create Sales Orders in SAP based on business rules
Process Delivery Orders (DO)
Coordinate delivery with warehouse and Lines of Business (LOB)
Update order status (e.g. Draft → Confirmed → Shipped → Delivered)
Customer Information & Credit Management
Create, access, and update customer records
Maintain billing and shipping details
Perform or review customer credit checks and payment history
Inventory & Stock Management
Check and confirm inventory availability
Allocate stock for confirmed orders
Shipping & Fulfilment
Configure shipping methods and delivery timelines
Issue or amend shipping instructions
Track deliveries and manage delays or delivery issues
Invoicing & Payment Processing
Generate invoices based on Sales Orders
Ensure billing accuracy
Record customer payments
Track outstanding payments and issue reminders
Reporting, Audit & Compliance
Generate sales order and performance reports
Review customer purchase history and inventory status
Maintain audit trails for order changes and compliance purposes
User Access & Role Management
Set user permissions for sales order functions
Control access to create, edit, or delete orders
Assign roles to sales reps and other users
System Integration
Ensure sales orders integrate with SAP, accounting, and inventory systems
Troubleshooting & Support
Resolve order processing issues (e.g. discrepancies, failed payments, credit block, PGI, ARs more than 180 days)
Support escalated customer issues related to sales orders
Customisation & Workflow Automation
Configure automated workflows (approval, fulfilment, billing)
Maintain custom fields or system enhancements to support business needs
MISC Administrative Scope
Assist with the BG application
Assist on issuing purchase requisition
Assist with any assigned administrative duties
Requirements
O level or Diploma in Business Administration
1-2 years of experience in Sales Order Administration is preferred
High attention to detail and data accuracy
Good communication and stakeholder management skills
Ability to manage multiple orders and priorities under tight timelines
2600 - 3600 SGD
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