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Dealer/ Client Success

5500 - 6500 SGD
Full-time

WEBULL SECURITIES (SINGAPORE) PTE. LTD.

Responsibilities:

  • Attend to clients’ enquiries on account-related, trading-related matters via various channels.

  • Ensure a smooth end-to-end client experience to drive clients’ retention and satisfaction.

  • Facilitate the proper execution of trades for clients in an accurate and timely manner.

  • Perform other dealing functions such as assessing risk and preparing trade reports.

  • Support multiple key projects such as onboarding of new products, platform development, and other deliverables.

  • Participate in shift rotations where required to support global market hours and ensure continuous dealing coverage.

  • Undertake additional responsibilities and projects as assigned by management. 

Requirements: 

  • Minimum 5 years of experience in a dealing, brokerage, or financial markets environment.

  • Strong communication and stakeholder management skills, with the ability to engage both clients and internal teams effectively.

  • Proven ability to operate in a fast-paced, high-pressure trading environment while maintaining accuracy and sound judgment.

  • Strong analytical and problem-solving skills, with keen attention to detail and risk awareness.

  • Demonstrated ability to manage multiple priorities and deliver outcomes independently.

  • Familiarity with trading platforms, order management systems, and client servicing tools.

  • Solid understanding of financial markets, trading products, and regulatory frameworks.

  • Relevant CMFAS certifications (or eligibility for licensing) preferred. 

Vacancy posted 14 days ago
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