Search Results: 5 vacancies
...goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-... ...and creates a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels...
...the tracking and resolution of service issues.
CORE WORK ACTIVITIES
Managing Guest Services and Front Desk Operations
• Utilizes... ...• Provides immediate assistance to guests as requested.
• Interacts with customers on a regular basis throughout the property to obtain...
...guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain...
...regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain...
...guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as...
