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- ...We’re looking for someone with: Proven customer support experience or good ability to learn. Strong phone contact handling and active listening. Familiarity with CRM systems and practices. Ability to start and get things done A team player who works effectively...
- ...management plan (engaging stakeholders, communicating on changes before and after, influencing)* Coordinate and execute change management activities (training, documentation of user guides/manuals, workflows, etc)* Systematic analysis of standard operating procedures and delivery...