Search Results: 22 vacancies
...Team Members, and owners alike.
Position Statement
The Front Office Executive greets and registers guests, providing prompt and... ...prompt and efficient departure, by settling guests’ accounts as per billing and reservation instructions, ensuring that all guests’ folios are...
...where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
A Security Officer maintains the order and security of the hotel, its guests and team members.
What will I be doing?
As the Security Officer, you...
...Meetings & Events Manager manages the Meetings and Events Sales office to develop future and repeat business by converting customer enquiries... ...relationship building, customer service, selling techniques, and billing and processing contracts
Build strong relationships with...
...and accurate manner.
Ensure all traces, guests’ requests and billing instructions are updated in OnQ.
Ensure quality and accurate capture... ...and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through...
...Management POSITION SUMMARY
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts...
...for exceptional service delivery from operations teams of Front Office, Housekeeping and Food & Beverage to deliver exemplary guests service... ...through from negotiation to actualisation of event and final bill settlement for groups and events.
Engage proactively with group...
...room revenue and maintain accurate room blocks including group attrition.
Follow through from negotiation to actualisation and final bill settlement for groups.
Comply to brand standards including Hilton EventReady with CleanStay and maintain quality assurance with...
...ability to conduct site inspections independently.
Follow up on rooming list and groups cut off in the system.
Follow up on final bill settlement of groups, meetings and events.
Prepare welcome letters and thank you messages and follow up on post event feedback forms...
...8. Provide general information, places of interest / directions, and hotel’s information to guest. 9. Report any incident/s to Front Office Managers and Bell Captain on duty. 10. Maintain the condition and cleanliness of the hotel’s Forecourt at all times. 11. Maintain the...
...department.
• Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery and other office supplies.
• Be aware of event details related to the accounts of designated Sales Managers.
• Assist the Sales Managers in...
...the Housekeeper, you will be responsible for performing the following tasks to the highest standards:
Work closely with the Front Office team to ensure correct room status at all times.
Maintain good working relationship and communication with other departments.
Ensure...
...paternity, childcare/ extended childcare, and etc.
Distribute incoming and outgoing documents including collection of mails.
Maintain office supplies inventory.
Order gifts for occasions to eligible team members i.e. wedding, new born, wellness and etc.
Assisting in...
...into consideration internal activities and occupancy and external events, promotions, etc).
• Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, ensuring direct liaison with Group Leaders upon...
...level of service and attention in the lobby.
What will I be doing?
As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Executive truly influences...
...Team Members, and owners alike.
Position Summary
The Security Team Leader assists the Security Executive in guiding the Security Officers on duty to ensure that hotel work procedures and inspection work is carried out correctly. The role should cover the daily work of...
...promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are...
...services and promotion of in-house activities.
What will I be doing?
As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial...
....
~ Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest and special attention guests, recognizing...
...Sales Managers (Social events)
Update weekly events on DBS
Ensure ang bao box order and wedding favour order
Ordering Halal food, office stationery
Create wedding & social sales vouchers
Print out Menu for Food Tasting, Tent Cards, Place Cards for MICE, Meeting...
...members, considering internal activities, occupancy, external events, promotions, etc.
Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, including direct liaison with Group Leaders upon...
