...with internal stakeholders on rate disputes
Follow through customer complaints/ communication manager with internal stakeholders for billing escalations
Work with internal stakeholders to resolve billing and batching discrepancies
Check relevant SICK file symptoms and...
...responsible in reconciling all stock discrepancies
Others
Inventory Management for Customer’s WMS system
Ensure all billings are done timely & accurately with all necessary supporting documents
Adhere to relevant Standard Operating Procedures (SOP) and...
...and ensure accountability according to hotel standard operating procedures
Prepares daily Accounts Receivable work, including Direct Bills, Group Bills, Rooms and Food & Beverage charges
Resolves inquiries related to Direct Bill by conducting thorough research,...