Customer Engineer (Customer Technical Liaison) page is loaded

Customer Engineer (Customer Technical Liaison)

Apply remote type Hybrid Job locations SGP - Singapore, Singapore time type Full time posted on Posted Yesterday job requisition id 00000424492 Customer Engineer (Customer Technical Liaison)

Company:

Boeing Singapore Pte Ltd.

Job ID:

00000424492

Date Posted:

2024-04-29

Location:

SGP - Singapore, Singapore

Job Description Qualifications:

As a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team to continue providing exceptional customer service and technical expertise.

Currently, Boeing Singapore is looking for a Customer Engineer (Customer Technical Liaison) to join our team in Singapore, whereby the talented individual will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. The Customer Engineer will continuously liaise with customers, understand their retrofit modification requirements, initiate the proposal generation process and keep the customer apprised of proposal progress.

Position Responsibilities:

Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
Communicate worldwide Regulatory and Airspace requirements to customers for potential configuration changes
Initiate the proposal generation process.
Collaborate with internal teams to develop and present retrofit proposals
Support modifications for all business product lines including: Interiors, Connectivity, Avionics, AP&S (Airplane Performance & Safety), and BCF (Boeing Converted Freighter).
Develop and maintain relationships and partnerships with internal and external customers, stakeholders, peers, partners and direct reports.
Monitor proposal progress and keep customers updated.

Preferred Qualifications:

Degree in a technical field such as Aerospace, Engineering, Science, Mathematics, etc.
A solid background in aviation engineering with a deep understanding of aircraft retrofit modifications.
Proven experience in customer-facing roles, demonstrating exceptional communications skills, relationship-building abilities and the capacity to understand and address the customer needs effectively.
Experience working with airline and/or leasing organizations.
Experience working with FAA/ EASA Part 21 design organizations.
Good communication, project management and organizational skills.
Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Excellent oral and written communication skills, preferably in an Asian language

Typical Education/Experience:

Technical bachelor’s degree and typically 5 or more years’ related work experience or a Master’s degree with typically 3 or more years’ or a PhD degree with typically 3 or more years’ related work experience or an equivalent combination of education and experience.

Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Other job related information

Candidates must have authorization to work in Singapore and the Company will not be sponsoring Employment Visas.
Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

No relocation available

Export Control Requirement:

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 4

Job Type:

Regular

Job Code:

6K8CI4 (675)

About Us

Boeing is committed to protecting, connecting and exploring our world and beyond, safely and sustainably. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment that’s welcoming, respectful and inclusive of every teammate, with great opportunity for professional growth. Find your future with us.

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