Average salary: SG$5,046 /monthly
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3500 - 4500 SGD
ACUTUS CORPORATE SERVICES PTE. LTD. We are an associate firm of an established accounting practice located in the CBD. We have been providing a wide range of corporate services including corporate secretarial, accounting advisory, payroll and cash management services to...5800 - 6500 SGD
...Your new company A logistics firm is looking for a Contact Centre Manager (BPO) Your new role Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected...6800 - 7000 SGD
Our client, a well-established MNC is seeking for a Customer Care Manager / Call Centre Manager / Contact Centre Manager - MNC - $ 7,000.00 + AWS + bonuses / Office hour Min a Degree in Customer Service Relation/ Hospitality / Tourism or relevant At least 5 years experience...5000 - 6500 SGD
...delivery. Requirements : • Diploma/ Degree in any field with supervisory experience in contact centre • Prior experience in BPO setting is required Jessica Nguyen Huynh Thanh Truc CEI Reg. No. R23113787 EA License No. 99C4599 We regret that only shortlisted...- ...Lead large-scale bids across workplace, BPO and FM solutions Drive strategic pursuits for major banks & corporate clients About Our Client Our client is a global leader in technology-enabled business process outsourcing and workplace experience solutions, with a strong...
- ...) is essential to the development and implementation of this business transformation program. The Sr Manager, Global Fulfillment CoE/BPO – Customer Service & Analytics is a critical role for this function. The Sr. Manager, Global Fulfilment CoE/BPO – Customer Service...
5000 - 8000 SGD
...Perform post-STR reviews and flag potential compliance gaps Requirements: Proven experience in AML/KYC operations in banking or BPO setups Familiarity with remediation projects and regulatory expectations Attention to detail and ability to work in high-volume environments...11000 - 13000 SGD
...priorities, alerts, memo sheets, and tool unavailability notifications (collaborating with digital teams for technical comms and Skills and BPO). Create, share, and improve best practices: Develop business cases and standard operating procedures to share knowledge. From...2580 - 2800 SGD
...enquiries from general mailbox and ensure timely responses to all incoming emails and requests • Conduct quality assurance reviews for BPO operations to ensure adherence to SOPs, compliance requirements, and service standards • Provide operational coverage for customer...- ...onsite operation excellence Leveraging tools and automation, creating and maintaining SOPs, SLAs and templates for regional, market and BPO operations to use Monitoring BPO day-to-day operation, and perform troubleshooting as issues arise Conducting training to Market...
4500 - 8000 SGD
...process, including sourcing candidates, conducting interviews, and making informed hiring decisions for normal or overseas hiring and BPO (*placement of staff at client location) recruitment. Oversee seamless onboarding and offboarding processes for employees, ensuring...6500 - 13000 SGD
...operational performance issues using data, quantify impact, and prioritise interventions. Working knowledge of shared services and BPO operating models, including queue management, triage, SLA frameworks, exception handling, and transition/stabilisation disciplines....10000 - 13000 SGD
...management of external labor resources, including temporary staffing, managed service providers (MSP), and business process outsourcing (BPO) partners. Key Responsibilities： Strategic Sourcing & Category Management: Lead the end-to-end procurement process for outsourcing...- ...success of DHL? • Drive close liaison and coordination with the Express functions (Customs & Regulatory Affairs, Customs Operations, BPO, COG, Commercial, etc.) when defining the requirements and business solutions. • Make recommendations to process owners and project managers...
4200 - 5500 SGD
...business models, and fast-changing project environments. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters...1 SGD
...Join us at eServ , where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength,...2500 - 3300 SGD
...exceed expectations. Commencement date: April/May 2026 Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters...- ...Support ad hoc duties as assigned by the manager. Qualifications: Proven experience in customer service, ideally within a call centre or BPO environment. Strong understanding of call centre operations, including relevant SLAs and KPIs. Confident communication skills...
2500 - 3300 SGD
...be kept in a personal locker when on the call floor Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters...2300 - 3300 SGD
...English and the language of the supporting market. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters...2300 - 3200 SGD
...English and the language of the supporting market. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters...- ...safety escalations Triage, investigate, and resolve support requests related to policy violations or content moderation Partner with BPO teams to manage complex case, and collaborate with internal teams (e.g., TnS Policy, Product, Engineering) to escalate and resolve...
5500 - 7500 SGD
...compliance documentation(corporate income tax, WHT, GST). • Coordinate local GAAP and IFRS account audits; act as primary liaison with BPO partners and external auditors. Credit Management & Accounts Receivable • Manage customer credit risk, including review and...2800 - 3300 SGD
...English and the language of the supporting market. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters...- ...About Us Kreato Language Group LLC, founded in 2020, is a BPO company specializing in providing comprehensive language solutions. We offer expertise in medical interpretation through Over-the-Phone Interpretation (OPI) and Video Remote Interpretation (VRI) services, ensuring...
3500 - 4200 SGD
...English and the language of the supporting market. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters...- ...support channels, covering user and creator support and safety experiences. Ensure alignment and effectiveness across both in-house and BPO teams, driving improvements with success metrics focused on CSAT and AHT. Manage cross-team relationships, collaborating with...
- .../ Integrity domains Familiarity with SRE / incident management frameworks (e.g., PagerDuty, ServiceNow, etc.) Experience managing BPO/vendor operations Strong understanding of RCA methodologies and quality systems Experience in automation/tooling / AI-driven ops...
5500 - 6500 SGD
...centre with Headcount between 45 to 50 Call centre environment Answer enquiries and provide mentorship to juniors Experienced in BPO Setting The Requirements: Min Degree with min 5-8 years of relevant working experience Working hours: 8.30am to 6pm (Mon to...2700 - 3300 SGD
...Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength,...