Average salary: SG$4,709 /monthly
More stats5000 - 5600 SGD
...regular coaching to Team Leaders and Agents.
Responsible for managing the day-to-day running of the contact centre, which includes effective... ...recognized Degree with at least 5 years of experience in managerial positions in the contact center industry.
EA Number: 11C4879...
2500 - 3200 SGD
• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth...
2200 - 2700 SGD
...year Customer Service Experience in technical or non-technical call center environment
# Strong customer service skills, good problem-solving... ...and the ability to work well in a team environment.
# Able to manage multiple tasks simultaneously, work under pressure, and have a...
2500 - 4500 SGD
...discussions in the social media community and to ensure message consistency across the different online platforms
•Support Operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment. (Fulfilment Team)ensure message...
2000 - 3000 SGD
The essential responsibilities of the incumbent include:
Respond to customers’ enquiries via the respective Customer Service touch points like hotline, email and social media
Work with different departments within the organisation on service recovery for case closure ...
2000 - 4000 SGD
...Job Description:
As a Call Center Representative, you will be the first point of contact for our customers, providing them with assistance, information, and support.
Your responsibilities will include:
Handling inbound and outbound calls in a timely and professional...
2800 - 3800 SGD
...Job Responsibilities & Duties
· Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner.
· Ability to understand customers’ needs and provide appropriate solutions and...
3000 - 3800 SGD
...security service to various industry
Responsibilities:
Manage cases in line with the key directive of Assist First, Verify Later... ...Min 1-2 years working experience
Experience in call centers, assistance companies and/or hospitality industry an advantage...
2200 - 2400 SGD
...Strong customer service skills
# Strong verbal and written communication skills
# Willing to work a flexible schedule including weekends
# Experience in hotel property management systems as well as extranets and central reservations systems and their functionalities...
2800 - 3500 SGD
...and Electrical components.
RESPONSIBILITIES:
Responsibly manage and resolve customer inquiries via phone, email, social media platforms... ...work as required.
REQUIREMENTS:
Previous experience in a Call Centre, Banking, or Customer Service (both calls and...
2800 - 3800 SGD
...As part of a team of Customer Service Executives, you'll make outbound calls to deliver product updates to customers and meet performance targets set by your reporting Team Leader.
Job Description:
Make outbound calls to customers to provide product updates and information...
2500 - 3000 SGD
~ MNC Company
~ Salary $2500 - $3000 + Allowances + Incentives
~ Excellent Welfare and Benefits + Career progression
~ Working location: Clementi
~12 Hours Shift
Job Responsibilities:
To provide technical troubleshooting support to customers on alarm issues in...
3000 - 4000 SGD
...Understand the Call Centre Systems and it’s concept
Analyze and fine tune the speech analytics (SA) content and applications
Ensure... ...expertise.
~ Possess at least 3 to 5 years in call center experience.
~ Attain Key Performance Indicators (KPI) set out i...
..., post-sale customer service and on-going customer relationship management.
~ To deliver excellent level of customer service to maximize... ...contact, apart from email and live chats
~Manage all incoming calls for pre-sales enquiries, sales, post-sale customer service enquiries...
2300 - 3450 SGD
...Our client is a reputed MNC
Responsibilities:
Make outbound calls to customers to provide product updates and information by... ...Highlight any potential concerns/ risks and proactively share best risk management practices
Requirements:
Minimum 1 year of experience in...
3300 - 5000 SGD
Job Description
Our client is an established local bank, they are looking to hire a customer service officer to join their contact centre.
• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective...
2000 - 3500 SGD
...Call Center Agent
Job Description:
Japan MNC
Basic up to $2300 + shift allowance + Flexi Benefits
Shift Pattern - 8.30am - 8.30pm / 8.30pm - 8.30am, 12 hr rotating shift ( 4 days work per week )
Annual Leave - 14 days +1 day each year, max 25 days
Jurong...
...Responsibilities
# Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
# Understand... ...individual and team key performance indicators (KPI) set by the management
Maintain a positive and helpful approach in interactions with...
2000 - 2800 SGD
...rotating 12hours shift work, 4 days a week
~ You should possess at least GCE O Level / Nitec
~1-2 years' experience in fast-paced Call Center environment
~ Security Officer with basic computer knowledge may apply.
Expected salary: $2,000 - $2,500 per month
Shift...
5000 - 5500 SGD
...highly dynamic environment.
To lead and manage a group of Operation Executives in... ...for each service and products.
Perform call calibration session on a regular basis with... ...Minimum 5 years Supervisory level in a contact center environment.
Familiar with contact center...
2650 - 3000 SGD
...Renewable contract
~ Salary: Basic $2650 + Allowance $350 = $3,000/month
~ Corporate sim card will be provided for making outbound calls however corporate phone will not be provided by the company.
Job Responsibilities:
• Complete survey via phone and field visit...
4000 - 6000 SGD
...A Service Centre Manager to be posted at ERIKS’S Customer Location (Called onsite location) in Tuas, Singapore . He/She will be responsible managing the MRO Stores, Inventory Management and Supply Chain as per the agreed KPIs.
Duties & Responsibilities
Fully responsible...
2500 - 3500 SGD
...Job Description
We are looking for a dynamic and customer-centric individual to join our call center team as a Team Manager. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU...
..., Singapore, Singapore, Singapore VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
2000 - 2800 SGD
...Singapore is looking for a highly motivated Customer Service Officer (Call Center) to join their team in Singapore.
Responsibilities:
•... ...incidents/cases
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry,...
3000 SGD
...renewable)
Responsibilities:
Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target... ...in administrative & customer service
Prior experience in call center environment will be beneficial
Able to work in a fast paced...
3000 - 5000 SGD
...follow the law and other regulations, and that confidentiality is honoured
Participating in monthly and yearly planning
Risk management in administration
Executive Board work Sales and Marketing
Decision making
Participating in administrative decision making...
4000 SGD
...Respond to survey enquiries via inbound calls and emails
Conduct survey interviews via... ...towards performance expectations and goals
Manage escalated cases and maintain public... ...of working experience as Team Lead in Call Center environment.
Should you be interested in...
3000 SGD
...Bonus
Office Location: Novena / Clarke Quay
Conduct outbound calls & site visit to ensure timely consent collection
Reach out to... ...Singaporeans
Microsoft Excel | Travel in Singapore | Call Center experience
Experiences with KPI targets
Should you be interested...
2800 - 3000 SGD
...A work from home Language Interpreter works from his/her home office. It is essential to ensure a quiet and secure environment. The calls may involve simple or complex, non-technical or technical subjects in healthcare, government, insurance, finance, utilities, travel and...