Average salary: SG$3,461 /monthly
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3500 - 4500 SGD
...product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures....4000 - 4500 SGD
...The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling...2580 SGD
Responsibilities: Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry Identify and escalate any carpark issue. Provide information to customers for any carparks enquiries like pricing, availability etc Research, identify and...1600 SGD
...Job Description & Requirements Core Responsibilities: Answering inbound calls: Addressing customer inquiries Interactions: Recording details of calls and information pertaining to the vehicle breakdown location and contact number Documenting Orders: Draft out...2000 - 3000 SGD
...Occupation CUSTOMER CALL CENTRE OFFICER Job Responsibilities: Respond promptly and professionally to customer enquiries via phone, email, and online messaging platforms. Answer any incoming calls, respond to customer’s emails not withstanding other avenues of communication...2000 - 2800 SGD
...Generation (Potentially): Identifying potential customers in the construction and renovation industries and generating leads through cold calls or networking. ~ Technical Support: Providing technical advice, recommendations, and solutions to customers regarding concrete...2500 - 3000 SGD
...first point of contact for the customers Supporting Client’s calls using the following sites. Provide satisfactory explanations to... ...avoid future problems. Ad-hoc duties that related to contact centre projects. Interested candidates, please email your resume to...2300 - 2500 SGD
...concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...2400 - 2900 SGD
...JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily...3500 - 4000 SGD
...email. Coordinate the timely delivery of client documentation and instructions between regional processing hubs. Conduct independent call-backs for high-risk transactions to support anti-fraud and security measures. Manage account closure procedures and perform...1000 SGD
...Handle incoming and/or outgoing customer calls in a timely and professional manner Respond to customer inquiries, complaints, and requests with accurate information Identify customer needs and provide appropriate solutions or escalate when necessary Maintain detailed...3000 - 3800 SGD
...Job Scope: • Conduct monthly auditing on team’s calls in accordance to guidelines and SLA • Coordinate with BU/stakeholders to handle and resolve cases, requests or enquiries • Escalate the issues, needs and insights to Management when necessary • Ensure prompt printing...1845 - 2180 SGD
...Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...2500 SGD
To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when...2300 - 2800 SGD
...interpersonal and hearing skills Ability to work well in a team and independently Previous experience in a customer service or call centre role is preferred A positive attitude and a willingness to go the extra mile for our customers Willingness to work shifts...2700 SGD
...the first point of contact for the customers - Supporting Client’s calls - Calls will be recorded, and information needs to be input... ...avoid future problems - Ad-hoc duties that related to contact centre projects. Requirement Minimum 'O' level/ Higher NITEC/ Diploma...2500 SGD
...by the Section Head. Report any concerns or risks The Requirements Min GCE O Level Min 1-2 years of Customer service/ Call centre background Interested applicants can send their detailed resumes to ***email_hidden*** or call JANE @ 6735 1955. JANE LUI JIE...3300 - 3500 SGD
...needed. Ensure survey data are accurately keyed into the system via audits. Handle escalations/complaints cases via service recovery calls. Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future preventive measures....2000 - 3500 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...3000 SGD
...Jobs Responsibilities To assist client on login issue Attend to inbound calls most of the time Require to do outbound calls when needed Understand client’s transactions such as outstanding amount, sales proceeds, contra profit/losses, etc Advise on the necessary...3200 - 3800 SGD
...enquiries from our customers , effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and... .... The Job Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and...2800 - 4000 SGD
...to hire a customer service officer to join their contact center. • Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner. • Ability to understand customers' needs...2000 - 2600 SGD
...Job Scope: First level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public... ...or equivalent With minimum 1 year experience in the contact centre or customer service-related industry With good customer...3000 SGD
...all queries and concerns of the victim from report lodge to case conclusion through phone engagement and structured service replies; Call victim to establish 1st contact point within 3 hours of the report being lodged, gather and submit critical scam-enabler information...3000 - 4500 SGD
...Service Desk Analyst/ Call Centre Agent x 3 Job Description We are looking for an Service Desk Engineer/ Call Centre Agent to perform 24/7 Service Desk/ Call Support to ensure customer’s enterprise IT services are addressed and to restore normal IT service to affected...6800 - 7000 SGD
...Our client, a well-established MNC is seeking for a Customer Service Manager ( Call Centre ) - MNC - $ 7,000.00 + AWS + bonuses / Office hour Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant At least 5 years experience oversee...2800 - 3000 SGD
Roles & Responsibilities # Handle customer inquiries, complaints, suggestions, and commendations received via phone # Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction...4800 - 6000 SGD
...About the Role Adecco is partnering with a leading global luxury group tohire an Assistant Manager, Call Centre. In this role, you will lead and managea team of Client Service Advisors, ensuring exceptional service delivery across all communication channels while driving...2300 - 2600 SGD
...first point of contact for the customers Supporting Client’s calls using the following sites. Provide satisfactory explanations to... ...avoid future problems. Ad-hoc duties that related to contact centre projects. Job Requirements: Min GCE O levels and above, with...2000 - 2500 SGD
...of different treatments, this will give our customers a better understanding of our services. Job Summary We’re looking for a Call Centre Representative to manage a high volume of inbound and outbound calls, delivering excellent customer service and ensuring customer...