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5000 - 6500 SGD
...the contact center environment Possess strong supervisory, communication, interpersonal, and project management skills Customer Operations and Performance Centre (COPC) certification is an added advantage Interested candidates who wish to apply for the advertised...- ...platform projects for governments and enterprises in Singapore and the APAC region. Job Description Job Summary The Call Centre Manager oversees end-to-end L3IVCS system operations, ensuring system availability, fault resolution, and service continuity....
2580 - 2700 SGD
...As a Call Centre Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls... ...with follow-up and feedback to the related Call Centre Manager Follow-up with guests to ensure satisfaction with problem resolution...2100 - 3000 SGD
...originated from a consumer collection operation previously owned and managed as a major credit bureau agency in Singapore - which was acquired... ...of the regulators. Job Summary Handle inbound and outbound calls to recover overdue accounts for clients from the banking sectors,...1800 - 2300 SGD
...Job Responsibilities · Responsible for daily operations of Call Centre and Customer Care Department. · Provide information to patients/... ...and scheduling for our Specialist and panel clinics · Able to manage multi-media communications · Speaks and writes well · Ensure...2000 - 2800 SGD
...The 1st Level Remote Support is required to provide 1st point of contact for customers and... ...concerns, or complaints. - Answering incoming calls and making outbound calls to customers or... ...well in a team environment. - Able to manage multiple tasks simultaneously, work under...2000 - 3000 SGD
...Job Responsibilities: · Making outbound calls to follow up on payment related to hospital bills · Receivables management · General customer service duties · Handle patient enquiries, provide billing information to patients · Sending statement of accounts...3000 - 4000 SGD
...all queries and concerns of the victim from report lodge to case conclusion through phone engagement and structured service replies; Call victim to establish 1st contact point within 3 hours of the report being lodged, gather and submit critical scam-enabler information...3500 - 4500 SGD
...product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures....2800 - 3000 SGD
...Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information... ...and timely follow-up as promised to customers. Alert management of issues and concerns that require escalation for complete resolution...2000 - 3300 SGD
...experience in a customer service role, preferably in an outbound call environment. Annual leave entitlement of 14 days. - Comfortable... ...feedback calls. - Must be able to handle high call volumes and manage time effectively. - An advantage if you possessed General Insurance...2400 - 2900 SGD
...JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within... ...Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center dashboard and...4000 - 8000 SGD
...Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based Calling for Supermoms, Superdaddy, Superhero YOU! YES!... ...years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience. Experience working as a...2000 - 3500 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...1845 - 2180 SGD
...Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...12 SGD
...Scope Responsible for handling in-bound calls and email requests for general enquiries... ...hospital targeted service standard levels. Managing large amounts of inbound and outbound... ...email_hidden*** Subject heading: Temp Call Centre Tsin Chien Yee Sally R25127272...2800 - 3500 SGD
...Customer Service Officer (Call Centre) Location: Changi / Jurong East Contract: 12 Months (renewable / convertible) - 3 months training Working days: 4 weekdays + 1 weekend Working hours: 8AM to 8PM (8 hours working hours) - example 8AM to 5PM or 9AM to 6PM or...2300 - 2900 SGD
...Job Overview We are seeking a detail-oriented and service-driven Call Centre Executive to support the backend operations of our medical centre. This role focuses on managing appointment scheduling and handling patient enquiries across phone, email, and WhatsApp platforms...3200 - 3800 SGD
...customers , effectively maintaining our Contact Centre’s high level of accessibility and... ...Attend to enquiries and requests from phone calls/emails in a professional and prompt... ...interaction in the Customer Relationship Management (CRM) system. Ensure effective and timely...3500 - 4000 SGD
...understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are... ...applications Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage...3500 - 4000 SGD
...Job Summary: The Call Centre serves as the central communication hub of the Resort to provide guests with timely and professional assistance... ...and deliver excellent guest services to all guests. Monitor and manage the hotel’s telephone lines, ensuring busy or unanswered calls...2800 - 3300 SGD
...following up and providing additional support when needed. Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement...2000 - 2500 SGD
...treatments, this will give our customers a better understanding of our services. Job Summary We’re looking for a Call Centre Representative to manage a high volume of inbound and outbound calls, delivering excellent customer service and ensuring customer satisfaction....2950 - 3500 SGD
...Handle and assist Paiza guests via internal/ external incoming calls and emails of the hotel and general inquiries hotline Attend to casino Patrons’ and internal stakeholders’ enquiries, requests and feedback through emails and/or calls ensuring that their needs are attended...2300 - 2600 SGD
...first point of contact for the customers Supporting Client’s calls using the following sites. Provide satisfactory explanations to... ...avoid future problems. Ad-hoc duties that related to contact centre projects. Job Requirements: Min GCE O levels and above, with...2700 - 3100 SGD
...Rotating) Job Scope: Handle inbound enquiries from the public (calls, LiveChat, Email) Ensure timely follow-up and resolution of... ...and interpersonal skills Prior customer service or call centre experience is an advantage Singaporean only By submitting...3200 - 3500 SGD
...Handle inbound calls and enquiries related to healthcare benefits, eligibility, claims, and services. Assist members in navigating systems... ...cases, escalating issues when necessary. Follow contact centre procedures, service standards, and rotating shift schedules. Requirements...2100 SGD
...DESCRIPTIONS Handle incoming calls and emails from customers in accordance with established Service Level Agreements (SLAs). Accurately... ...effectively. Register customer interactions in the service management system, following defined call management processes and ensuring...2600 - 2800 SGD
...Answer inbound calls Attend to inquiries regarding the project Escalate issues to the various departments Other adhoc duties as assigned Interested candidates, please email your resume to ****@*****.*** Anna See Sing Yee CEI Reg R251575...2400 - 3000 SGD
...Job Summary: The Call Centre serves as the central communication hub of the Resort to provide guests with timely and professional assistance through phone, email and messaging channels. The Call Centre Agent handles a range of enquiries, request and coordination with the...