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- ...up Stable and positive career path About Our Client Our client is an established MNC where call centre is a key part of their operations. Job Description Manage a team of close to 50 call centre specialists locally Monitor performance metrics and implement...
3000 - 3300 SGD
...The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Supervisor, you’ll deliver exceptional... ...Every day is different, but you’ll mostly be: Answer and manage internal and external phone calls and enquiries promptly, ensuring...2100 - 2400 SGD
...– 12pm Ubi Road Job scope: Handle inbound and outbound calls to assist customers with servicing and repair enquiries Schedule... ...administrative support and liaise with Service Advisors on call centre matters Requirements: ~ Prior experience in customer service...1600 SGD
...Description & Requirements Core Responsibilities: Answering inbound calls: Addressing customer inquiries Interactions: Recording... ...changing needs. Multitasking and prioritization: Effectively managing multiple tasks and prioritizing based on urgency Working...2580 - 2700 SGD
...As a Call Centre Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls... ...with follow-up and feedback to the related Call Centre Manager Follow-up with guests to ensure satisfaction with problem resolution...2000 - 2300 SGD
Responsibilities: Handle customer service hotline and provide first level of support Provide quality customer service transactions. Listen, probe and question in order to clarify and understand customer needs Gather client and partner feedback to enhance customer...2100 - 3000 SGD
...Location: Aljunied Responsibilities : Handle inbound and outbound collection calls in a call centre environment Communicate and explain breakdown of amount payable to customers in detail Follow up on overdue accounts to ensure timely action is taken to achieve...2400 - 2900 SGD
...JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within... ...Red Cross. This role primarily focuses on receiving inquiries, managing home assessments, monitoring of call center dashboard and...3160 - 3200 SGD
...and guide the customer service team to meet deadlines, ensure order accuracy, and resolve customer complaints. Oversee sales order management through various channels such as email and WhatsApp. Maintain smooth daily operations with fair duty rotations. Handle and...2500 - 3500 SGD
...to customer inquiries via phone and email Aim to achieve first-call resolution; where necessary, work closely with internal teams... ...recurring issues or trends and escalate them to the Team Lead or Manager for analysis and process improvement Support additional duties...4000 - 8000 SGD
...Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based Calling for Supermoms, Superdaddy, Superhero YOU! YES!... ...years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience. Experience working as a...5000 - 5800 SGD
...• Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. • Drive Employee Engagement... ...managing projects of similar domain (including experience in call centre management), scope and scale • Good knowledge of contact...2580 SGD
...the root of the problem Monitoring of carpark entrance / exit condition via CCTV cameras Ad hoc duties assigned by superior and managers Requirements: Must be able to perform shift duties Basic computer knowledge Able to multi-tasks and work in an intense...2000 - 2400 SGD
...Call Centre Officer Salary: $2,000 to $2,400 + OT Working days: 5.25 days Working Hours: Mon to Fri: 8am to 5.30pm /Sat (Alt): 8am – 12pm Location: Ubi Responsibilities: Handle phone calls from customers Schedule appointments for customers for servicing...2300 - 2500 SGD
...Responsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers...2000 - 3000 SGD
...weekends & PHs) Job Scope: Handle customer calls, emails, and order processing with accuracy and professionalism Manage sales orders, client enquiries, and... ...Minimum NITEC / Diploma Some experience in Call Centre/Customer Service would be good Interested...2400 - 2800 SGD
...week Rest Day: Every Sunday Job Responsibilities: • Handle phone calls from customers • Make appointment for customers for servicing • Assist with service advisors on call centre matters • General Admin duties • Other duties as and when assigned. Job...2800 - 3500 SGD
Job scope: • Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards • Troubleshoot issues and address customers' concerns promptly • Provide product / service information when necessary Interested candidates...3000 - 4000 SGD
...Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support... ...Service/ Telemarketer/ Cold-calling in a Call Centre environment experience. Experience working as a Telemarketer...2000 - 2700 SGD
...Outbound Call Associate • Proactive contact and engage customers to gather critical information through survey activities • Meet and... ...• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry Special Knowledge or...2600 SGD
...To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when...3500 - 4000 SGD
...understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are... ...applications Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage...4800 - 5800 SGD
...Lead, coach, and develop Assistant Managers, Team Leaders, QAs, Trainers, and Agents. Drive employee engagement and foster a thriving... ...and skill development. Implement changes impacting the contact centre and ensure smooth communication. Embed performance frameworks...2000 - 3000 SGD
...Jobscope Handle customer interactions via phone and/ or emails within stipulated timeframe. Contribute actively to Contact Centre service quality KPIs for monthly & annual internal and external quality awards. Provide continuous feedback on workflow and productivity...13 SGD
...: Customer facing tasks such as answering taxpayers' general individual income tax enquiry email. You may be required to initiate a call to taxpayer when attending to such enquiries. Promote and nudge taxpayers in the usage of e-services and chatbot. Any other administrative...2000 - 3000 SGD
...healthcare or insurance industries Schedule appointments and manage high-volume patient inquiries Provide information on procedures... ...Service Department Requirements Min 2 years experience in call operator Min O level Proficient in computer skills Check...3500 - 4100 SGD
...experience) Job Scope: • Conduct monthly auditing on team’s calls in accordance to guidelines and SLA • Coordinate with BU/... ...requests or enquiries • Escalate the issues, needs and insights to Management when necessary • Ensure prompt printing and mailing of...2300 - 2500 SGD
...concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest...2950 - 3500 SGD
...Handle and assist Paiza guests via internal/ external incoming calls and emails of the hotel and general inquiries hotline Attend to casino Patrons’ and internal stakeholders’ enquiries, requests and feedback through emails and/or calls ensuring that their needs are attended...3000 - 4500 SGD
...Position: Customer Service Officer/Call Centre(Banking) Shifts Role: Morning and Afternoon Job Requirements: 1. Comfortable with... ...flexibility in work deployment as needed. - Assist Operations in managing customer requests and transactional follow-ups. - On the job...