Average salary: SG$2,686 /monthly
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2500 SGD
To manage feedback received on alleged TCASA offences via specific hotlines and email addresses Shall respond to the feedback and assign enforcement teams for follow up. On social media platforms and keywords provided by the Authority. Compile reports for review when...2000 - 2400 SGD
...Position Summary We’re looking for a Call centre representative to join our team, managing a high volume of inbound and outbound... ...Follow-up on customers’ complaints and feedback. Support the daily operation and administrative duties such as responding to emails, SMS and...2200 - 3000 SGD
...greeting, welcoming, and directing them appropriately Answering phones call in a professional manner and routing calls as necessary Advise on company information such as location, services, and operating hours Sales and follow call with customers Manages reception...3000 - 4000 SGD
...Job Overview We are looking for a proactive Call Center Supervisor to lead and manage a team of call center agents. You will oversee day-to-day operations, ensure service standards are met, handle escalated issues, and drive continuous improvement in team performance...3000 - 3500 SGD
...Responsibilities : Handle inbound and outbound collection calls in a call centre environment Communicate and explain breakdown of amount payable to customers in detail Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on...2200 - 2800 SGD
...Roles & Responsibilities ~ Management of client accounts ~ Collection of over-due accounts via phone calls ~ Perform administrative duties, payment arrangements, prepare legal documents and accounts monitoring ~ Update and maintain the credit collection system ~...2625 - 2800 SGD
...We are seeking a dedicated and customer-focused individual to join our team as a Call Centre Executive. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus...3500 - 4000 SGD
• Lead and supervise the call center team to ensure they meet the company’s customer service standards. • Resolving escalated customer... ...• Managing staff scheduling to ensure adequate coverage during operating hours (all 3 shifts). • Collaborating with management on staff...1500 - 2500 SGD
· Responsible for individual KPI · Attend to calls/emails enquires · Perform call consultation and secure appointments with prospects · Achieve monthly targets · Engage and establish relationship with prospects from daily-assigned pool of leads · Maintain a high standard...2000 - 3000 SGD
...Job Responsibilities: · Making outbound calls to follow up on payment related to hospital bills · Receivables management · General customer service duties · Handle patient enquiries, provide billing information to patients · Sending statement of accounts...3000 - 3300 SGD
...team that handle inbound enquiries and conducting structured interviews. Responsibilities: Respond to incoming enquiries through calls and emails in a professional and service-oriented manner Guide respondents through survey completion, addressing questions and...2580 SGD
Responsibilities: Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry Identify and escalate any carpark issue. Provide information to customers for any carparks enquiries like pricing, availability etc Research, identify and...3000 - 4500 SGD
...Main Duties and Responsibilities As the Call Centre Supervisor at Mandai Rainforest Resort, you will oversee the daily operations of the call centre team, ensuring all guest interactions reflect the highest standards of hospitality and personalized service. This role...3000 - 4500 SGD
...Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal...2500 - 2700 SGD
...Act as the first point of contact for the customers - Supporting Client’s calls - Calls will be recorded, and information needs to be input into system - Call are coming in from our telephony - soft phone Avaya - Understanding both internal and external customers,...2800 - 4000 SGD
...Responsibilities: · Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries;... ...weekends and Public Holidays to support 24x7 Contact Centre service operations. We regret to inform that only shortlisted candidates will...3000 - 3500 SGD
...Provide structured and timely recommendations; verbal and/or written feedback to Project Manager, contact centre leadership and operations. Develop and conduct targeted group coaching sessions for customer service representatives that address service quality deficiencies...1800 - 2800 SGD
...to resolve issues • Support appointment bookings & respond to enquiries Requirements: • Min A level/ Diploma • Min 1 year of call centre/customer service experience • Strong communicator with excellent phone etiquette • Fast learner, quick thinker, multi-tasker...2500 - 3500 SGD
...Lead and empower a team of call centre agents to deliver outstanding customer service and consistently meet performance goals. This... ...all agents are following company customer service guidelines. Operational Efficiency: Monitor call volume and manage call queues to ensure...2000 - 2300 SGD
1) Manage general enquiries of inbound calls and online enquiries 2) Handle any other hotline administrative functions • Diploma / NITEC / GCE ‘O' Level or equivalent • Minimum C5 for English O level • Preferably with 1 to 2 years of working experience in call centre...
