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14400 SGD per annum
...Role Overview: We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses. Key Responsibilities: Respond...14400 SGD per annum
...Role Overview: We’re looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses. Key Responsibilities: Respond...- .... Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support... ...comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities . Design enhanced...
4500 - 5500 SGD
...Lead the design, setup, and optimisation of a live chat service channel integrating messaging platforms with human agent support. Analyse current customer service operations and identify opportunities for improvement. Develop operational frameworks, performance metrics...- ...Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support... ...comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities Design enhanced service...
- ...a high standard of customer service through both email and live chat. You will be handling a high volume of customer interactions, focusing... ...to a U.S. East Coast schedule once training is completed and operations shift. This is a full-time, remote role, where you'll be...
- ...products OKX, OKX Wallet, OKLink and more. About The Opportunity Join our product design squads at OKX as a Senior Product Designer, Chat Experience and become a pivotal force in defining the crypto experience landscape. This role offers you a unique opportunity to craft...
- ...system efficiency. Design and optimize storage and retrieval architectures for massive datasets, ensuring stable and efficient data operations. Drive performance tuning, handle production incidents, and lead major refactoring efforts to improve overall system stability...
- ...A logistics firm is looking for a Manager, Live Chat Experience (1-year contract) Your new company A logistics firm is looking for... ...comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities Design enhanced...
4500 - 5500 SGD
...new company A logistics firm is looking for a Manager, Live Chat Experience (1-year contract) Your new role Lead the strategic... ...analysis of current customer service enquiry management operations and identify improvement opportunities Design enhanced service...- ...Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support... ...comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities Design enhanced service...
3000 - 4000 SGD
...Scope Attend to enquiries and requests from phone calls/live chats in a professional, efficient, accurate and prompt manner Resolve... .../Head/HOD Perform additional or overtime duties during operational exigencies when required Assist with ad-hoc initiatives/projects...- ...understanding of customer needs to drive upselling. 3. Engage Customers Across Multiple Channels Proactively connect with customers via chat calls emails and other channels to address inquiries share product information and offer personalized recommendations. Build rapport...
- ...Lead the strategic design and operationalisation of the live chat service channel integrating WhatsApp with human agent support... ...comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities Design enhanced service...
- ...and user behavior data to identify key trends and business issues Design and maintain dashboards and reports to support product, operations, and engineering teams Monitor key performance metrics (e.g., intent recognition rate, response time, user satisfaction) and provide...
6000 - 6500 SGD
...Lead the strategic design and operationalization of the live chat service channel integrating WhatsApp with human agent support... ...comprehensive analysis of current customer service enquiry management operations and identify improvement opportunities Design enhanced service...- ...Responsibilities Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently. Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system. Work closely...
2000 - 3000 SGD
...supplement, etc.) and the expected package. Apply through this application or send your resume to ****@*****.*** for a confidential chat. Only shortlisted candidates will be contacted. Chai Zhenyi Direct Line: 6697 7872 EA License No: 91C2918 Personnel...2800 - 3800 SGD
...customer and financial representative enquiries via phone and live chat professionally and promptly. Resolve complaints and issues at... ...to management. Support additional duties during operational needs or peak periods. Interested applicants may email resume...2000 - 2700 SGD
...supplement, etc.) and the expected package. Apply through this application or send your resume to ****@*****.*** for a confidential chat. Only shortlisted candidates will be contacted. Chai Zhenyi Direct Line: 6697 7872 EA License No: 91C2918 Personnel...3000 - 5000 SGD
Mandarin Translator (Work from Home - Night Shift) Are you fluent in both Mandarin and English? Do you enjoy working during the night and seeking a fully remote opportunity? We are looking for motivated individuals to join our team! No prior experience is required as we provide...3000 - 4500 SGD
...E-Commerce Operations Executive You will be the primary operational lead of our e-commerce business, overseeing daily activities across... ...Coordination Manage customer communications through platform chat, email, or social channels, ensuring timely responses and...2900 - 3400 SGD
...network that helps them through their difficult times. Programme & Operations – One Year Contract (Renewable) About the Role The Senior... ...evenings and weekends) Maintain programme WhatsApp group chats using the company line and circulate EDMs for upcoming programmes...4500 - 4800 SGD
...dynamic and quick-moving team in a fast-growing tequila brand, who operates a direct distribution business in the local market and also... ...Operations and secondarily to Brand/Marketing. We would love to chat with you if you are not fazed in a dynamic small-business environment...- ...About The Role The International Operations Specialist is responsible for the delivery of high-quality medical and travel assistance services... ...You will respond to inbound and outbound calls, emails and live chat from members travelling domestically within their home country...
4000 - 5000 SGD
...The Billing & Operations Executive will serve the Revenue Assurance function, ensuring that all billable services delivered by consultants... ...exploring further? Please be in touch with our team for an initial chat at ****@*****.*** Activate Interactive Singapore is an...7666 - 11500 SGD
...engagement and end-to-end delivery across Digital Marketing, QaaS, Product Validation, Market Studies, and CX Operations Lead multi-functional teams supporting voice and chat-based contact centres Drive service excellence aligned to KPIs, SLAs, and business outcomes Key...600 - 1000 SGD
...seeking a highly analytical and detail-oriented Skin Analysis Operations Specialist (Remote ) to enhance the performance and efficiency of... ...You Will Do: Client Support & Analysis: Assist in managing chat-based client communications to provide timely and accurate skin...4000 - 8000 SGD
...Job Scope Operate construction machinery (e.g. excavators, bulldozers, cranes, forklifts, dump trucks, etc.) Conduct daily inspections and perform basic maintenance of equipment Follow all operational and safety procedures Support site construction activities: excavation...- ...and new ways to bring timeless elegance into every space. Operation Manager will be responsible for handling customer inquiries, providing... ...What You’ll Do -Connect with customers via phone, email, and chat—quickly, clearly, and professionally -Guide customers to the...