...briefings to staff
. Participate in projects assigned.
Qualifications
. Good knowledge in risk management in a contact centre environment, specifically related to Business banking operations.
. Good organisational and analytical skills with attention to details...
.... Handle inbound calls from our commercial service centre hotline, addressing enquiries pertaining to business account transactions.
. Provide technical support on the business internet banking.
. Support any digital initiative launches.
Qualifications
....