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- ...internal capability by supporting and equipping staff in volunteer supervision and engagement. · Advocate for good volunteer management practices across the Association. Monitoring, Reporting & Continuous Improvement · Track volunteer metrics such as recruitment, retention...
- ...satisfaction metrics (min. 80%), and attendance goals (min. 30 daily ave.) Lead quality improvement initiatives and implement evidence-based practices in active ageing programming Manage crisis response and emergency procedures, ensuring staff and client safety protocols are...