Average salary: SG$6,415 /monthly
More stats17000 - 27000 SGD
...development of next generation battery technology. There is plenty to talk about.
About the Role
We are seeking an experienced Head of Contact Centre and Repairs to join our team. In this role, you will be responsible for defining, developing and driving the transformation of...
3000 - 3500 SGD
...needs and requirements
Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage
Effectively handle complaints at the first point of contact, aiming to...
4000 - 6000 SGD
...members, client mgmt., presentation to client, resource planning, Should know how to manage client KPI and expectations.
~ Should know contact centre (Matrix)
~ Strong time management skills and motivation to exceed expectations.
~ Ability to multi-task
~ Must be a...
4500 - 5500 SGD
...required deployment skills
Knowledge on Configuring and managing Contact Flows, Queues, Routing Profiles & Amazon Lex NLP, and Voice... ...Job Description :
Minimum 5 years of experience as a contact center technology architect, enterprise IT Architect or senior contact...
3000 - 3700 SGD
...customers’ needs.
Proactively engaging customers through the sales cycle and ensuring prompt follow-up on every lead to increase Contact Center Outbound sales conversion.
Effectively handling complaints at the first point of contact, aiming to resolve situations to...
3300 - 5000 SGD
...Job Description
Our client is an established local bank, they are looking to hire a customer service officer to join their contact centre.
• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective...
2500 - 3500 SGD
Key Accountabilities & Responsibilities
To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
To ensure accuracy and compliance for all customers’ requests
To successfully cross-sell the Bank’s products and services...
...Job Summary:
The Sr. Manager, Contact Center Operations – S.E. Asia is responsible for the strategic planning and execution of all call center operations. This leader will serve as the primary liaison, responsible for maintaining and enhancing the relationship between Disney...
3000 - 3800 SGD
Responsibilities:
Handle incoming calls and respond to customer's emails on employee wellness, medical and benefits plans
Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system
Ensure effective and timely...
2200 - 2800 SGD
...Service Team operates from 9AM to 9PM daily and is the key point of contact for our customers on their queries with regards to the company’s... ...Minimum Diploma and/or 2-3 years of relevant contact center/customer servicing experiences
Proficiency in local languages/...
2000 - 2800 SGD
Job Responsibilities
Involving booking processes and cabin allotments.
Responding efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued.
Understanding and striving to meet or exceed call centre metrics...
5500 - 7000 SGD
Zenith Infotech (S) being 27 years old company in Singapore, provides Tech Recruitment services to our clients from the government and corporate sectors.
Currently, we are seeking for a Software Quality Engineer whom has experience in testing of SalesForce applications...
5000 - 7000 SGD
...in implementation of digital solutions to provide convenience to customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or supervisory experience
Good people management skills and able to...
3500 - 4500 SGD
...handles staff’s disciplinary issues.
Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.
Prepare monthly performance report for updates to management with Institution Lead.
Requirements:...
8000 - 9500 SGD
Zenith Infotech (S) is a Tech Recruitment firm, supporting our clients from Government and Corporate sectors in Singapore for good 27 years now.
We are assisting one of our MNC clients to lookout for ServiceNow platform consultant and good experience with Enterprise...
2000 - 2600 SGD
...when required
• Ability to handle difficult interactions in a professional manner
• Possess N levels, O levels, Higher NITEC/A-Level/Diploma/Degree
• At least 2 years of relevant working experience in contact centre, customer support and customer service functions...
3000 - 6000 SGD
...The Opportunity:
# Contact Centre Environment, MNC Bank
# Candidates with strong relevant years of experience can be considered for senior position (managerial)
# Permanent Role | Basic up to $6000 + Bonus
# Location: Tampines
#2 Shifts (8am to 5pm/11am to 8pm) |...
2200 - 3200 SGD
Summary
· Location: West (NTFGH/CCK Polyclinic/The Synergy) interchangeable
· Working hour: 3 Rotating Shifts including midnight shift
Job Responsibilities
· Deliver excellent customer service to callers by understanding caller's needs
· Provide timely, accurate...
3000 - 4000 SGD
...Overview
The Data Center Technician is responsible for performing daily operational tasks to monitor, maintain and support the organisation's data centre facilities and infrastructure. This hands-on technical role ensures the continuous and reliable operation of data centre...
2500 - 3200 SGD
• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth...
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
2200 - 2600 SGD
...escalations of requests and adequate technical support where necessary.
Ensure daily and monthly KPIs are met and exceeded.
Be the key contact for all members of public using the phone as your main communication tool, apart from emails and live chats.
Manage all incoming...
2200 - 3200 SGD
...requests are followed up and resolved
Requirements
Minimum Diploma with 1-2 years of experience / Higher Nitec with 5 years of call center experience.
Able to communicate fluently in English and Mother Tongue
Able to read and write fluently in English
Pleasant and...
2300 - 2800 SGD
...resolution into the case management system
Minimum 1 year of call center experience
ability to multi-task e.g. on the call and keying... .../eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
Able to...
...of the Digital Experience Support Team strategy which provides IDP a complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others). The key focus of the role is to engage with potential and existing...
2500 - 3200 SGD
...centric attitude
Any other tasks that may be assigned from time to time
What You’ll Need:
Minimum 2 years of experience in contact centre or similar environment
Possess excellent interpersonal, communication and customer service skills
Able to work independently...
11250 - 12000 SGD
...assurance on behalf of the client to ensure the leased Colocation Data Center is compliant to country, regional, global compliance, and... ...and the client team to ensure 100% uptime
~ Technical point of contact on all data center building services matters
~ Oversee and report...
1800 - 2000 SGD
...Birthday Leave & Flexible benefits
Complimentary Room Nights & Discounted Room Rates
We are hiring Service Associate - Service Center
As a Service Associate - Service Center, we rely on you to
Provide a warm, helpful and informative service over the phone
Contribute...
4000 - 10000 SGD
To manage the day to day operations of the assigned campus independently.
Develop. implement and execute marketing program according to company direction.
Successful candidate can look forward to a rewarding career advancement, profit share, business opportunities or...
7000 - 8000 SGD
...infrastructure services provider, delivering mission-critical data center infrastructure for the world’s technology leaders. With a team of... ...understanding of job safety and QAQC requirements and point of contact.
~ Must know how to read/understand drawings/blueprints and port...