Average salary: SG$6,292 /monthly
More statsSearch Results: 12,285 vacancies
5000 - 7000 SGD
...Scope
Provide leadership and regular coaching to Team Leaders and Agents
Responsible for managing the day-to-day running of the contact center, which includes effective resource planning in ensuring KPIs are consistently achieved
Work closely with HR to ensure fast,...
3000 - 3500 SGD
...Purpose of job:
Supporting the contact centre, the Executive (Contact Center Sales) will help to create an environment that delivers an unrivalled Customer experience in the insurance industry in Singapore.
Your role is to ensure the delivery of quality services...
4700 - 5800 SGD
In this role, you will support all operational, issues and enhancement matters for CRM (Customer Relationship Management) system, Department digital initiatives and projects. You will also ensure the activities are conducted in accordance with the Company rules and regulations...
3000 - 5000 SGD
...Job Responsibilities:
Review and assess scam related cases from Contact Centre to identify, liaise and resolve customer issues completely and promptly.
Ensure validity of each case escalated prior to escalating out to Fraud Support Team, Business Unit, Servicing Units...
4000 - 7000 SGD
...calibrations sessions and dialogues.
Collate, prepare and analyze statistical reports on a regular basis based on checks performed, for Contact Centre Management reviews.
Uses quality monitoring data to track performance at the team and individual level
Job Requirements:...
...required deployment skills
Knowledge on Configuring and managing Contact Flows, Queues, Routing Profiles & Amazon Lex NLP, and Voice... ...Job Description :
Minimum 5 years of experience as a contact center technology architect, enterprise IT Architect or senior contact...
...Job Summary:
The Sr. Manager, Contact Center Operations – S.E. Asia is responsible for the strategic planning and execution of all call center operations. This leader will serve as the primary liaison, responsible for maintaining and enhancing the relationship between Disney...
6000 - 8500 SGD
...Agents.
Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring... ...Candidate shall possess a recognized Degree.
# At least 5 years of experience in managerial positions in the contact center industry....
4500 - 7000 SGD
...in implementation of digital solutions to provide convenience to customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or supervisory experience
Good people management skills and able to...
2000 - 4000 SGD
Handling inbound calls from customers with professionalism and courtesy.
Assisting customers with inquiries, troubleshooting, and problem resolution.
Providing accurate information about our products/services and promotions.
Documenting customer interactions accurately...
2200 - 2600 SGD
...escalations of requests and adequate technical support where necessary.
Ensure daily and monthly KPIs are met and exceeded.
Be the key contact for all members of public using the phone as your main communication tool, apart from emails and live chats.
Manage all incoming...
4500 - 4800 SGD
...Services ”, Service Provider will provide touch support for the data center equipment (e.g., servers, backup, storage, network devices).... ...need to be removed from the vault and inserted. The engineer would contact the Off site storage company to ask for tapes that are required...
2500 - 3000 SGD
Roles and Responsibilities
Establish relationship with customers by delivering excellent customer service and follow up with them
Provide professional rehab, TCM and wellness advice and consultation for customers, managing customers' needs and ensure customer satisfaction...
3500 - 5000 SGD
...Execute investigations and provided findings as well as corrective actions in the event non-conformities are identified.
Work with Contact Centre Manager (CCM), Trainer and Team Leaders on quality initiatives and facilitate reward programs.
Perform Post Call Survey...
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
2200 - 3200 SGD
...resolved
Job Requirements:
Minimum Diploma in any discipline
Preferably 1 to 2 years experience in the healthcare industry, contact centre environment and/or service-related industry
Able to communicate, read, and write fluently
Pleasant and cheerful personality...
2500 - 3200 SGD
• Manage and provide administrative services (e.g., assisting patients with their appointments and making arrangements pertaining to their medical treatment).
• Perform service recovery such as managing complaints from patients.
• Chaperoning of patients to ensure smooth...
3500 - 4500 SGD
...Must be able to work under pressure from multiple competing
We regret to inform that only shortlisted candidates will be notified / contacted.
Job Reference: Ivory Lee 541743
EA Registration No.: R22110493, Ivory lee Hong
Allegis Group Singapore Pte Ltd, Company...
4000 - 4800 SGD
Responsibilities:
Installation, termination and testing of DC interlink cabling ie CAT-5e, CAT-6 6A, fibre optic
Responsible for all data cable infrastructure installs - UTP, OM3/OM4 and single mode fibre
Installation, maintenance and lifecycle of the whole trunk-infrastructure...
2000 - 3000 SGD
• Extensive knowledge garnered working as a Data Centre Operator.
• Thorough knowledge of Data Centre Operations with strong knowledge of Operations methodology.
• Experience in eyeball checking of system faults and failures
• Good technical knowledge on Data Centre monitoring...
