Average salary: SG$2,751 /monthly
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1900 - 2500 SGD
Duties: ~ Answer emails from external clients ~ Reply email enquiries in relation to employment benefit, claims referral and other administration Working hours: Mon-Fri office hours Requirements: - Min Dip in any field of study Janeve wa.me/6588183965 ...2200 - 3400 SGD
...education. To achieve this, we seek driven individuals with integrity to join us. About the Role: Join our Call Centre team to be the first point of contact for our organization. You will be responsible for professionally handling a high volume of inbound and outbound...5000 - 7000 SGD
...coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. • Drive Employee Engagement to help our employees feel... ...design and implementation of change requests which impact the contact centre. • Ensure effective and consistent communication throughout the...2500 - 3500 SGD
...and ensure that resolution is being provided to MoP. Job Requirements: - Good communication skills in English - 2 years of contact centre experience - Proficiency in other languages/dialects may be required depending on programme requirements - Proficient in Microsoft...2600 - 3300 SGD
...professional responsible for managing and motivating a team of agents while also developing and delivering training programs to ensure... ...Key Responsibilities Lead, motivate, and coach a team of contact centre agents to achieve key performance indicators (KPIs) and quality...5800 - 6500 SGD
...Your new company A logistics firm is looking for a Contact Centre Manager (BPO) Your new role Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected...2100 - 3000 SGD
Company Overview / Employee Value Proposition PINNACLE CREDIT SERVICES PTE. LTD. Our business originated from a consumer collection operation previously owned and managed as a major credit bureau agency in Singapore - which was acquired by us and reconstituted as Pinnacle...- ...pipelines Exposure to agentic patterns such as tool-calling agents, ReAct loops, multi-step planning, or reflection mechanisms Familiarity... ...beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at ****@*****.***....
- ...Design and build advanced agentic AI solutions including multi-agent systems, RAG pipelines with AI memory, planning and reasoning loops... ...Stakeholder Engagement Serve as a primary technical point of contact for client teams in day-to-day delivery interactions Lead or co...
2300 - 2500 SGD
...to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved...2000 - 3500 SGD
...issuance of quotations and insurance policies, ensuring seamless client experience Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage Participate in marketing and business development...2000 - 2300 SGD
...maintaining authority and control. Requirements: Minimum GCE'O' level qualification or equivalent Minimum1 year experience in a call centre setting is advantageous Proficient in relevant computer applications i.e. Microsoft Office Must be able to handle stress...- Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan ...
- ...insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia. Contact Centre Operations consist of Customer Service Hall manned by receptionists and Customer Service Executives (CSEs) who serve all walk-...
- ...to delivering high-quality services and maintaining a strong customer focus. Job Description Oversee the operations of the contact centre to ensure efficiency and high-quality service delivery. Develop and implement strategies to enhance customer satisfaction and experience...
4200 - 5500 SGD
Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable...10 SGD
...Schedule the appointments. Input and update patient information in the CRM system. Assists in clinic operations duties in the call centre such as emails/referrals etc if needed. Requirements ~ Minimum A/Nitec or Dip in any field If interested, please send...4500 - 5000 SGD
...Overview We are seeking an experienced Quality Assurance Lead to drive service excellence within a contact centre environment. This role is responsible for designing and implementing quality frameworks, ensuring adherence to service standards, and continuously improving...2800 - 4000 SGD
...Our client is an established local bank, they are looking to hire a customer service officer to join their contact center. • Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective...1845 - 2180 SGD
Salary up to $2180/month (inclusive of allowance and incentives) before OT calculation! Job Description Answer incoming calls from customers to take orders No selling of products, No cold call Answer inquiries and questions, handle complaints Provide information...2600 - 4000 SGD
...Responsibility: ~ Call centre environment and handle customer calls. Inbound call handling for Bank's Accounts servicing, campaigns... ...within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational...2400 - 2900 SGD
...JOB PURPOSE The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily...6800 - 7000 SGD
...Our client, a well-established MNC is seeking for a Customer Care Manager / Call Centre Manager / Contact Centre Manager - MNC - $ 7,000.00 + AWS + bonuses / Office hour Min a Degree in Customer Service Relation/ Hospitality / Tourism or relevant At least 5 years experience...2800 - 3300 SGD
...strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service...3500 - 4200 SGD
...possess at least a Diploma, Bachelor’s Degree, Professional Degree Preferably with 3 years of relevant experience in handling contact centre cases in a call centre or service industry environment. Proven experience in managing teams, including monitoring performance,...3000 - 4500 SGD
...Service Desk Analyst/ Call Centre Agent x 3 Job Description We are looking for an Service Desk Engineer/ Call Centre Agent to perform... ...Responsibilities: Involved in acting as a single point of contact to Customers/Users and Third party service providers. Responsible...3200 SGD
...required. Update customer records accurately and handle complaints or complex cases, escalating issues when necessary. Follow contact centre procedures, service standards, and rotating shift schedules. Requirements: GCE N Level and above At least 2 years of...2800 - 3000 SGD
Roles & Responsibilities # Handle customer inquiries, complaints, suggestions, and commendations received via phone # Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and satisfaction...13 SGD
About The Opportunity We are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome...2200 - 2400 SGD
Job Summary You will handle incoming and outgoing calls professionally to provide accurate information and resolve customer queries. You will update customer records, assist with administrative tasks, and support the team in achieving service and satisfaction goals. Responsibilities...