Average salary: SG$2,587 /monthly
More statsSearch Results: 21,084 vacancies
2200 - 3200 SGD
Summary
· Location: West (NTFGH/CCK Polyclinic/The Synergy) interchangeable
· Working hour: 3 Rotating Shifts including midnight shift
Job Responsibilities
· Deliver excellent customer service to callers by understanding caller's needs
· Provide timely, accurate...
3000 - 3800 SGD
...good closure
Perform any other duties that may be assigned by the supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion for service, and the right aptitude and attitude to deliver excellent...
2200 - 3200 SGD
Job Description
Deliver excellent customer service to callers by understanding caller's needs
Provide timely, accurate and appropriate information and assistance to address caller's enquiries
Book or reschedule appointments based on caller's request
Handle any other...
2000 - 2800 SGD
...explaining possible solutions and ensuring that clients feel supported and valued.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Maintain complete knowledge of departmental policies, procedures and...
2200 - 2800 SGD
...as online payments.
Position Summary
The NETS Customer Service Team operates from 9AM to 9PM daily and is the key point of contact for our customers on their queries with regards to the company’s products and services.
As part of this team, he/she will contribute...
5000 - 7000 SGD
...implementation of digital solutions to provide convenience to customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or supervisory experience
Good people management skills and able to work...
3500 - 4500 SGD
...staff’s disciplinary issues.
Implement quality improvement projects to promote service standard and quality improvement of the contact centre with Institution Lead.
Prepare monthly performance report for updates to management with Institution Lead.
Requirements:...
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
3000 - 6000 SGD
...The Opportunity:
# Contact Centre Environment, MNC Bank
# Candidates with strong relevant years of experience can be considered for senior position (managerial)
# Permanent Role | Basic up to $6000 + Bonus
# Location: Tampines
#2 Shifts (8am to 5pm/11am to 8pm) | 4...
2200 - 2600 SGD
...escalations of requests and adequate technical support where necessary.
Ensure daily and monthly KPIs are met and exceeded.
Be the key contact for all members of public using the phone as your main communication tool, apart from emails and live chats.
Manage all incoming...
...the Digital Experience Support Team strategy which provides IDP a complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others). The key focus of the role is to engage with potential and existing...
2500 - 3200 SGD
...centric attitude
Any other tasks that may be assigned from time to time
What You’ll Need:
Minimum 2 years of experience in contact centre or similar environment
Possess excellent interpersonal, communication and customer service skills
Able to work independently...
3800 - 4000 SGD
Job Responsibilities:
Lead a team of Customer Experience Officers to achieve KPI
Respond to survey enquiries via inbound calls and emails
Conduct survey interviews via outbound calls
Reach out to the respondents to assist them to complete the survey
Organize ...
3000 - 3800 SGD
...good closure
Perform any other duties that may be assigned by the supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion for service, and the right aptitude and attitude to deliver excellent service...
2500 - 3500 SGD
...improvement initiatives and changes
Supervise Customer Service Associate's (CSAs) performance by performing regular call / email audits... ...At least 2-3 years of experience in the healthcare industry, contact centre environment and/or service related industry
~2 years of...
3300 - 5000 SGD
...Job Description
Our client is an established local bank, they are looking to hire a customer service officer to join their contact centre.
• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective...
As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing...
...renowned Private Bank with global footprints.
about the job
First contact for regional clients regarding the bank's digital platform... ...banking experience
~ Prior experience in client service or call centre
~ Good understanding of banking and financial products
To...
2200 - 4000 SGD
...Weekend)
Attractive Basic + Shift Allowance
Job Description:
Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
Ability to understand customers’ needs...
Role and Responsibilities
Provide Customer Service activities aligned with OKRs, SLAs, and KPIs.
Oversee local and offshore customer service teams, offering guidance and training as needed.
Manage day-to-day call center performance to ensure consistently high...
