Average salary: SG$2,300 /monthly
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2000 - 3500 SGD
...You will support clients by managing their insurance needs, coordinating with insurers to obtain competitive quotations, and ensuring timely... ...Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous...3000 - 3500 SGD
...insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia. Contact Centre Operations consist of Customer Service Hall manned by receptionists and Customer Service Executives (CSEs) who serve all walk-...2400 - 2800 SGD
...Contact Centre Officer (Shared Services – 1st Level Support) Job Overview We are looking for a Contact Centre Officer to join our Shared Services team. The incumbent will serve as the first point of contact for customers and deliver professional and timely support across...5000 - 6500 SGD
...for the overall leadership, performance, and governance of the 24/7 Contact Centre (CC). This role oversees end-to-end CC operations, service quality, client relationship management, and contractor coordination to ensure reliable, compliant, and high-performing service...4000 - 5500 SGD
...Graduate Diploma, Professional Degree in any field. Preferable with 3 years of working experience in a training role within a contact centre or similar customer service setting, thorough understanding of government policies and procedures relevant to the contact centre's...2000 - 2700 SGD
...MoP and provide timely and accurate information/assistance. • Coordinate and liaise with relevant stakeholders to ensure issues/queries... .../ Degree - At least 2 years of relevant working experience in contact centre, customer support and customer service functions...13 SGD
About The Opportunity We are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome...2000 - 2400 SGD
...The Customer Service Officer (employed by Terra Systems Pte Ltd) will be working in a dynamic, fast paced Contact Center environment. You will be responsible for handling a range of enquiries from members of public (MOPs). You will endeavour to provide a high level of service...2800 - 3600 SGD
...Oversee the day-to-day contact centre operations and maintenance to ensure Service Level as well as relevant Key Performance Indicators are met. Manage resource planning, forecasting and scheduling to drive optimum productivity and utilization. Analyze data and prepare...2800 - 3500 SGD
...email and chats). Apply critical thinking and research to offer tailored solutions that address their specific needs. Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance with our...3500 - 5000 SGD
...developing regular (e.g. daily, weekly, monthly) and effective reports, dashboards and presentations on KPIs and other metrics related to contact center operations (inbound/outbound) Educate internal/external users appropriate use of analytics and business intelligence...3500 - 4000 SGD
...accurate and complete information Ensure proper follow-up and resolution of cases within established Service Level Agreements (SLAs) Coordinate with internal stakeholders to investigate and resolve operational or system-related issues Provide support for corporate digital...4500 - 5500 SGD
Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable...4000 - 6000 SGD
...The Contact Centre is responsible for driving service and sales excellence and providing the best-in-class experience for all UOI customers. As a Contact Centre Team Lead, you will play a crucial role in managing and leading the contact centre teams. In addition to providing...2200 - 2400 SGD
Job Summary You will handle incoming and outgoing calls professionally to provide accurate information and resolve customer queries. You will update customer records, assist with administrative tasks, and support the team in achieving service and satisfaction goals. Responsibilities...3300 - 4500 SGD
...must possess at least a GCE ‘A’ level/ Diploma in any field. At least two (2) years of relevant working experience in handling contact centre cases in a call centre or service industry environment. Good knowledge of MS Excel and PowerPoint with knowledge on basic reports...2600 - 4000 SGD
...Responsibility: ~ Call centre environment and handle customer calls. Inbound call handling for Bank's Accounts servicing, campaigns... ...within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational...- ...to delivering high-quality services and maintaining a strong customer focus. Job Description Oversee the operations of the contact centre to ensure efficiency and high-quality service delivery. Develop and implement strategies to enhance customer satisfaction and experience...
- Our client is recruiting for a Contact Centre Solutions to join their business in Singapore. Position Title: Consultants- Contact Centre Solutions Position Type: Permanent Start Date: ASAP Location: India Contact: Shreela Rajnish | +49 (0) 89 23 88 98 81 Job description: We...
- Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan...
2500 - 4000 SGD
...We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this role, you will be the first point of contact for customers or patients, handling incoming queries via phone and email. You will play...2800 - 3000 SGD
Established in 1948, YHI was listed on the Mainboard of the Singapore Exchange Securities Trading Limited (SGX-ST) on 3rd July 2003. YHI Group is a recognized distributor of high quality automotive and industrial products, and a familiar and trusted name in alloy wheels manufacturing...3000 - 4500 SGD
...field. Two (2) years of work experience in the retail sales or customer service in luxury /high-end goods domain or experience in contact centre/e-com related activities is required for this position. Ability to multi-task and use the information provided by customers to...3200 - 4000 SGD
...improvement in the existing process Qualifications: ~ Diploma holder ~1 year of experience preferred in Customer Service/Call Centre field of work. Open for fresh diploma graduates as well. ~ Excellent oral and written communication skills required. ~ Ability to...4000 - 5500 SGD
...Oversee daily Contact Centre operations, including inbound/outbound calls, chat, email, and other communication channels. Ensure strict... ...presenting monthly performance metrics to senior management. Coordinate with internal and external departments to support crisis...4500 - 6000 SGD
...About the Inclusive Justice Law Centre The Inclusive Justice Law Centre is a collaborative... .... Role Overview The Programme Coordinator will play a key managerial role in... ...groups ~ Act as the Centre’s point-of-contact for programme coordination with partners....3500 - 4800 SGD
...We are looking for a proactive Project Coordinator to support financial, procurement, and operational activities for data centre projects across Southeast Asia. This role is ideal for candidates with an accounting or finance background who are detail-oriented and eager to...- ...Home Job Description The candidate will provide service coordination management, administrative support, and operations improvement... ...Provide any other ad-hoc administrative support to the Allied Health Centre of Excellence team as assigned. c) Operational Improvement...
- Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan...
2600 - 4000 SGD
...issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness · Educates the customer about the Bank’s products...