Average salary: SG$2,300 /monthly
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2500 - 3500 SGD
...MoP and provide timely and accurate information/assistance. - Coordinate and liaise with relevant stakeholders to ensure issues/queries... ...: - Good communication skills in English - 2 years of contact centre experience - Proficiency in other languages/dialects may be...5000 - 7000 SGD
...skills and knowledge are developed effectively. • Contribute to the design and implementation of change requests which impact the contact centre. • Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order to...2000 - 3500 SGD
...You will support clients by managing their insurance needs, coordinating with insurers to obtain competitive quotations, and ensuring timely... ...Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous...1900 - 2500 SGD
Duties: ~ Answer emails from external clients ~ Reply email enquiries in relation to employment benefit, claims referral and other administration Working hours: Mon-Fri office hours Requirements: - Min Dip in any field of study Janeve wa.me/6588183965 ...5800 - 6500 SGD
...Your new company A logistics firm is looking for a Contact Centre Manager (BPO) Your new role Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected...- ...Stakeholder Engagement Serve as a primary technical point of contact for client teams in day-to-day delivery interactions Lead or... ...specifications Experience managing small delivery teams and coordinating across cross-functional groups Preferred Qualifications (...
- ...insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia. Contact Centre Operations consist of Customer Service Hall manned by receptionists and Customer Service Executives (CSEs) who serve all walk-...
- ...to delivering high-quality services and maintaining a strong customer focus. Job Description Oversee the operations of the contact centre to ensure efficiency and high-quality service delivery. Develop and implement strategies to enhance customer satisfaction and experience...
4200 - 5500 SGD
Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable...10 SGD
...Schedule the appointments. Input and update patient information in the CRM system. Assists in clinic operations duties in the call centre such as emails/referrals etc if needed. Requirements ~ Minimum A/Nitec or Dip in any field If interested, please send...4500 - 5000 SGD
...Overview We are seeking an experienced Quality Assurance Lead to drive service excellence within a contact centre environment. This role is responsible for designing and implementing quality frameworks, ensuring adherence to service standards, and continuously improving...2600 - 4000 SGD
...Responsibility: ~ Call centre environment and handle customer calls. Inbound call handling for Bank's Accounts servicing, campaigns... ...within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational...- ...from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at ****@*****.***....
3500 - 4200 SGD
...consistently achieved in accordance to service level standards set. Coordinates and distributes work, monitors workloads and backlogs and... ...Preferably with 3 years of relevant experience in handling contact centre cases in a call centre or service industry environment....6800 - 7000 SGD
...Our client, a well-established MNC is seeking for a Customer Care Manager / Call Centre Manager / Contact Centre Manager - MNC - $ 7,000.00 + AWS + bonuses / Office hour Min a Degree in Customer Service Relation/ Hospitality / Tourism or relevant At least 5 years experience...2800 - 3300 SGD
...strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service...13 SGD
About The Opportunity We are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome...2200 - 2400 SGD
Job Summary You will handle incoming and outgoing calls professionally to provide accurate information and resolve customer queries. You will update customer records, assist with administrative tasks, and support the team in achieving service and satisfaction goals. Responsibilities...3500 - 3800 SGD
...accurate and complete information Ensure proper follow-up and resolution of cases within established Service Level Agreements (SLAs) Coordinate with internal stakeholders to investigate and resolve operational or system-related issues Provide support for corporate digital...2200 - 3400 SGD
...education. To achieve this, we seek driven individuals with integrity to join us. About the Role: Join our Call Centre team to be the first point of contact for our organization. You will be responsible for professionally handling a high volume of inbound and outbound...3500 - 3800 SGD
...resolutions. Act as the first point of contact for channel-related issues, ensuring... ...support to the team. Communicate and coordinate with internal and external stakeholders to... ...diploma with supervisory experience in call centre environment Ally The Outsourcing...2600 - 4000 SGD
...issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness · Educates the customer about the Bank’s products...2400 - 2500 SGD
...Contact Centre Executive ( Health Care related ) Your duties shall include, but not be limited to the following: 1. Appointment Management: Arrange and make appointments in line with clinic protocols via BM designated communication sources: Telephone calls, Whatsapp...5500 - 6500 SGD
...The Job: Managing a call centre with Headcount between 45 to 50 Call centre environment Answer enquiries and provide mentorship to juniors Experienced in BPO Setting The Requirements: Min Degree with min 5-8 years of relevant working experience Working hours...- ...skills and knowledge are developed effectively. Contribute to the design and implementation of change requests which impact the contact centre. Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order to enhance...
- Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan ...
3000 - 3500 SGD
...and requirements Proactively engage customers through our sales cycle and ensure prompt follow-up on every lead to increase our Contact Centre Outbound sales conversion, reducing leads wastage Effectively handle complaints at the first point of contact, aiming to...2599 - 2700 SGD
...basic case management under the guidance of a Case Manager or Social Worker Enhance clients’ and caregivers’ ability to cope by coordinating and streamlining access to relevant community services Provide clients and caregivers with appropriate information, guidance, and...- ...school enrolments In undertaking these responsibilities, the Centre Manager will work with licensing and accreditation authorities to... ...Maintain good relationships with parents and facilitate appropriate contact between staff and parents Qualifications ~ A Master's or...
3500 - 4500 SGD
...The Team Leader is responsible for supervising a team of Customer Service Officers (CSOs) within the contact center. The role includes managing daily operations, ensuring service levels are met, and supporting the team's development. In addition to the contact center leadership...