Average salary: SG$2,787 /monthly
More statsSearch Results: 37,762 vacancies
2000 - 2800 SGD
...and valued.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.... ...Preferably with Customer Service experience
Proficiency with Microsoft Office including Excel, Word and Outlook.
A target-driven attitude...
2200 - 2800 SGD
...as online payments.
Position Summary
The NETS Customer Service Team operates from 9AM to 9PM daily and is the key point of contact for our customers on their queries with regards to the company’s products and services.
As part of this team, he/she will contribute...
...complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others). The... ...(value added services fulfilment team, counsellors and office managers) in managing telephone, online chat and social media enquiries...
3000 - 6000 SGD
...The Opportunity:
# Contact Centre Environment, MNC Bank
# Candidates with strong relevant years of experience can be considered for senior... ...Providing management support to customer service officers by reviewing and resolving transactions
Conducting coaching...
2200 - 2600 SGD
...escalations of requests and adequate technical support where necessary.
Ensure daily and monthly KPIs are met and exceeded.
Be the key contact for all members of public using the phone as your main communication tool, apart from emails and live chats.
Manage all incoming...
2500 - 3200 SGD
...time
What You’ll Need:
Minimum 2 years of experience in contact centre or similar environment
Possess excellent interpersonal, communication... ...initiative to respond to customer’s needs with a commitment towards service excellence
Proficient in MS Office applications...
3000 - 3800 SGD
...good closure
Perform any other duties that may be assigned by the supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion for service, and the right aptitude and attitude to deliver excellent...
...renowned Private Bank with global footprints.
about the job
First contact for regional clients regarding the bank's digital platform... ...banking experience
~ Prior experience in client service or call centre
~ Good understanding of banking and financial products
To...
3500 - 4500 SGD
...projects to promote service standard and quality improvement of the contact centre with Institution Lead.
Prepare monthly performance report... ...and work under a stressful environment
Proficient in MS Office applications
Candidates with supervisory role are preferred...
5000 - 7000 SGD
...implementation of digital solutions to provide convenience to customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or supervisory experience
Good people management skills and able to work...
2200 - 3200 SGD
Summary
· Location: West (NTFGH/CCK Polyclinic/The Synergy) interchangeable
· Working hour: 3 Rotating Shifts including midnight shift
Job Responsibilities
· Deliver excellent customer service to callers by understanding caller's needs
· Provide timely, accurate...
3200 - 4000 SGD
...and willing to take initiative to improve processes and respond to customers’ needs.
Must be willing to work on weekends.
Proficient in MS Office applications.
Thank you for your interest in SP Group. You will be contacted if you are shortlisted for an interview....
3000 - 3500 SGD
...with Both Alexandra and Maple Tree Business Centre
Shift Timing:
5 working days, 1 rest... ...towards process optimization to ensure Contact Centre work with efficiency in the providing... ...related to WFM
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Able to work in...
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
3800 - 4000 SGD
...Job Responsibilities:
Lead a team of Customer Experience Officers to achieve KPI
Respond to survey enquiries via inbound calls and emails
Conduct survey interviews via outbound calls
Reach out to the respondents to assist them to complete the survey
Organize...
3000 - 3800 SGD
...good closure
Perform any other duties that may be assigned by the supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion for service, and the right aptitude and attitude to deliver excellent service...
3000 - 3700 SGD
...Working Hours: Mon - Fri, Office Hours.
Liase with stakeholders on the customer surveys received. You will analyse and identify customers... ...with a minimum 2 years experience preferably in a customer centre or financial services environment.
· A strong customer service...
2500 - 4000 SGD
...Although preferred, previous experience in Call Centre, a financial services or Fraud setting is... ...· Proficient in PC skills including MS Office applications.
· Ability to work on... ...shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.
3300 - 5000 SGD
...Job Description
Our client is an established local bank, they are looking to hire a customer service officer to join their contact centre.
• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective...
2200 - 3200 SGD
Job Description
Deliver excellent customer service to callers by understanding caller's needs
Provide timely, accurate and appropriate information and assistance to address caller's enquiries
Book or reschedule appointments based on caller's request
Handle any other...
