Average salary: SG$2,819 /monthly
More statsSearch Results: 36,943 vacancies
2000 - 2600 SGD
Responsibilities:
~ Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests...
2000 - 2800 SGD
...and valued.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.... ...Preferably with Customer Service experience
Proficiency with Microsoft Office including Excel, Word and Outlook.
A target-driven attitude...
2500 - 3200 SGD
...time
What You’ll Need:
Minimum 2 years of experience in contact centre or similar environment
Possess excellent interpersonal, communication... ...initiative to respond to customer’s needs with a commitment towards service excellence
Proficient in MS Office applications...
...complete customer engagement experience through its omni-channel contact centre (outbound calls, online chat, social, inbound and others). The... ...(value added services fulfilment team, counsellors and office managers) in managing telephone, online chat and social media enquiries...
6000 - 9000 SGD
...Provide leadership and regular coaching to Team Leaders and Agents.
Responsible for managing the day-to-day running of the contact centre, which includes effective resource planning in ensuring KPIs are consistently achieved.
Work closely with HR to ensure fast, effective...
5000 - 7500 SGD
...Role: Contact Centre Lead
Location: Singapore
Client: IT Services (Govt Project)
Duration: Permanent
Responsibilities:
Support... ...Centre
Oversee and monitor performance of customer service officers to ensure service levels are met
Handle complaints/...
7500 - 9500 SGD
...:
Our healthcare client is looking for Assistant Director, Contact Centre to be responsible for the overall performance of the Contact Centre... ...-task and work in a stressful environment
Proficient in MS Office applications
HOW TO APPLY:
If you are interested in the...
2000 - 4000 SGD
Handling inbound calls from customers with professionalism and courtesy.
Assisting customers with inquiries, troubleshooting, and problem resolution.
Providing accurate information about our products/services and promotions.
Documenting customer interactions accurately...
3000 - 3800 SGD
...good closure
Perform any other duties that may be assigned by the supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion for service, and the right aptitude and attitude to deliver excellent...
...renowned Private Bank with global footprints.
about the job
First contact for regional clients regarding the bank's digital platform... ...banking experience
~ Prior experience in client service or call centre
~ Good understanding of banking and financial products
To...
5000 - 7000 SGD
...implementation of digital solutions to provide convenience to customers
What You'll Need:
At least 5 years of experience in contact centre or similar environment
At least 3 years of managerial or supervisory experience
Good people management skills and able to work...
2700 SGD
...team and monitor progress.
Seek confirmation for closure from the user when resolution is provided.
Serve as the first point of contact for all incidents
Prepare issues statistic for reporting purposes.
Prepare daily, weekly and monthly report
Daily monitoring...
3500 - 4500 SGD
...projects to promote service standard and quality improvement of the contact centre with Institution Lead.
Prepare monthly performance report... ...and work under a stressful environment
Proficient in MS Office applications
Candidates with supervisory role are preferred...
2200 - 3200 SGD
Summary
· Location: West (NTFGH/CCK Polyclinic/The Synergy) interchangeable
· Working hour: 3 Rotating Shifts including midnight shift
Job Responsibilities
· Deliver excellent customer service to callers by understanding caller's needs
· Provide timely, accurate...
3000 - 3500 SGD
...with Both Alexandra and Maple Tree Business Centre
Shift Timing:
5 working days, 1 rest... ...towards process optimization to ensure Contact Centre work with efficiency in the providing... ...related to WFM
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Able to work in...
3800 - 4000 SGD
...Job Responsibilities:
Lead a team of Customer Experience Officers to achieve KPI
Respond to survey enquiries via inbound calls and emails
Conduct survey interviews via outbound calls
Reach out to the respondents to assist them to complete the survey
Organize...
2600 - 3500 SGD
Job Description:
Handle web-chat queries and inbound calls.
Respond to customer emails.
Update and record customer information in CRM.
Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints.
Communicate effectively...
3300 - 5000 SGD
...Job Description
Our client is an established local bank, they are looking to hire a customer service officer to join their contact centre.
• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective...
3000 - 3800 SGD
...good closure
Perform any other duties that may be assigned by the supervisor
Requirements
~2-4 years of experience in a call centre environment and/or insurance industry is preferred
~ Passion for service, and the right aptitude and attitude to deliver excellent service...
2800 - 3800 SGD
...products and services whenever the opportunity arises.
Key Accountabilities & Responsibilities
To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery
To ensure accuracy and compliance for all customers’ requests...
