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5000 - 7000 SGD
...skills and knowledge are developed effectively. • Contribute to the design and implementation of change requests which impact the contact centre. • Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order to...2500 - 3500 SGD
...and ensure that resolution is being provided to MoP. Job Requirements: - Good communication skills in English - 2 years of contact centre experience - Proficiency in other languages/dialects may be required depending on programme requirements - Proficient in Microsoft...1900 - 2500 SGD
Duties: ~ Answer emails from external clients ~ Reply email enquiries in relation to employment benefit, claims referral and other administration Working hours: Mon-Fri office hours Requirements: - Min Dip in any field of study Janeve wa.me/6588183965 ...2000 - 3500 SGD
...issuance of quotations and insurance policies, ensuring seamless client experience Manage insurance renewal processes by proactively contacting clients and coordinating with insurers to maintain continuous coverage Participate in marketing and business development...5800 - 6500 SGD
...Your new company A logistics firm is looking for a Contact Centre Manager (BPO) Your new role Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected...4200 - 5500 SGD
Enable your future At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable...- ...to delivering high-quality services and maintaining a strong customer focus. Job Description Oversee the operations of the contact centre to ensure efficiency and high-quality service delivery. Develop and implement strategies to enhance customer satisfaction and experience...
- ...insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia. Contact Centre Operations consist of Customer Service Hall manned by receptionists and Customer Service Executives (CSEs) who serve all walk-...
- ...communicate them via clear diagrams and written specifications Client & Stakeholder Engagement Serve as a primary technical point of contact for client teams in day-to-day delivery interactions Lead or co-facilitate client workshops including requirements discovery,...
10 SGD
...Schedule the appointments. Input and update patient information in the CRM system. Assists in clinic operations duties in the call centre such as emails/referrals etc if needed. Requirements ~ Minimum A/Nitec or Dip in any field If interested, please send...- ...from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at ****@*****.***....
2500 - 3500 SGD
...STUDENT CARE CENTRE LOOKING FOR EXPERIENCED CENTRE SUPERVISOR (Student Care Centre / Tuition Centre) We are looking for candidates who like working with... ...Interested parties please send in your resume to ****@*****.*** *Only shortlisted candidates will be contacted....2600 - 4000 SGD
...Responsibility: ~ Call centre environment and handle customer calls. Inbound call handling for Bank's Accounts servicing, campaigns... ...within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational...2800 - 3300 SGD
...strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. Ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance with our service...6800 - 7000 SGD
...Our client, a well-established MNC is seeking for a Customer Care Manager / Call Centre Manager / Contact Centre Manager - MNC - $ 7,000.00 + AWS + bonuses / Office hour Min a Degree in Customer Service Relation/ Hospitality / Tourism or relevant At least 5 years experience...3500 - 4200 SGD
...possess at least a Diploma, Bachelor’s Degree, Professional Degree Preferably with 3 years of relevant experience in handling contact centre cases in a call centre or service industry environment. Proven experience in managing teams, including monitoring performance,...3000 - 5800 SGD
...comprehensive care programmes to look after patients' emotional well-being and healthcare needs.Our HNF Wellness Day Care & Rehabilitation Centres offer an array of social activities, social support and holistic healthcare services to help our elderly stay independent in their...4500 SGD
...Job Summary: We are seeking a seasoned and results-oriented Contact Centre Project Manager to spearhead the implementation and optimization of our contact centre projects. The successful candidate will bring a wealth of experience in contact centre operations, project management...3100 - 3500 SGD
...Job Responsibilities In charge of daily operations of the Active Ageing Centre (AAC). Supervise Centre staff Coordinate support services and organize inter-generational activities for the Seniors in the identified blocks within the service cluster Ensure that the...3500 - 4500 SGD
...Planning, Implementation and Evaluation Plan and implement programmes and activities to meet the requirements of the Active Ageing Centre service model Evaluate and ensure that the programmes and activities meet the performance indicators and operating guidelines issued...13 SGD
About The Opportunity We are a team of customer-centric people believing that experience is everything. We offer the opportunity to drive impact and purpose in creating positive customer experiences in a setting that is geared to improve patient/customer experience and outcome...2600 - 4000 SGD
...issues and enquires received via calls platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness · Educates the customer about the Bank’s products...2200 - 2400 SGD
Job Summary You will handle incoming and outgoing calls professionally to provide accurate information and resolve customer queries. You will update customer records, assist with administrative tasks, and support the team in achieving service and satisfaction goals. Responsibilities...3500 - 3800 SGD
Key Responsibilities Handle customer enquiries and issues (internal and external) via phone and email, providing accurate and complete information Ensure proper follow-up and resolution of cases within established Service Level Agreements (SLAs) Coordinate with internal...2400 - 2500 SGD
...Contact Centre Executive ( Health Care related ) Your duties shall include, but not be limited to the following: 1. Appointment Management: Arrange and make appointments in line with clinic protocols via BM designated communication sources: Telephone calls, Whatsapp...3500 - 3800 SGD
...escalations, and issue resolutions. Act as the first point of contact for channel-related issues, ensuring timely resolution and escalation... ...: ~ Minimum diploma with supervisory experience in call centre environment Ally The Outsourcing Team Recruit Express...5500 - 6500 SGD
...The Job: Managing a call centre with Headcount between 45 to 50 Call centre environment Answer enquiries and provide mentorship to juniors Experienced in BPO Setting The Requirements: Min Degree with min 5-8 years of relevant working experience Working hours...- ...We are seeking a motivated fresh graduate or entry-level professional to support the implementation of Amazon Connect cloud-based contact center solutions. This role involves working closely with customers and internal teams to design, configure, and deploy scalable contact...
- ...skills and knowledge are developed effectively. Contribute to the design and implementation of change requests which impact the contact centre. Ensure effective and consistent communication throughout the team, encourage feedback and customer insight in order to enhance...
2800 - 3800 SGD
...along your resume and pen for the walk-in interview. Job Summary: You will be responsible for leading a team of Student Care Centre staff in the operations and management of daily after school activities for primary school children based on YMCA's student care programmes...