Location: Singapore (Remote)
Reports to: Director, Customer & Product Support
About AlphaSense:
AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals...
...• Interaction with project managers and financial analysts on a daily basis for cost and revenue... ...within the accounting system
• Preparation of customer/project account reconciliations
• Analysis for foreign exchange rates
• Support the collection team with customer related...
...Position Summary :
This role is responsible for overall customer service function in Asia.
Role and Responsibilities
• Develop... ...common framework and set of protocols for how we manage customers to support Sales.
• Responsible for Customer Service Team's actions to...
...Roles & Responsibilities:
• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.
• Will work along with the Support Lead, take up support tickets assigned, probe the issue,...
...SUMMARY:
You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users... ...manage, and perform under pressure.
• Excellent knowledge of Customer Service best practices.
Willing to work flexibly and with...
...Responsibilities:
● Making & receiving customer inquiry calls
● Handling customer complaints
● Collecting & analysing customer feedback
● Responding to customer reviews
● Support software training & software installation with customer
● Intervention driver fatigue...
...This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term... .... Their responsibilities typically include:
Customer Support: Serve as a primary point of contact for customers, addressing...
...Objectives of the position:
This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints...
...used by the world's leading companies and financial institutions. Since 2011, our AI-based... ...platform is trusted by over 3,500 enterprise customers, including a majority of the S&P 500.... ...are committed to a work environment that supports, inspires, and respects all individuals....
...• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)
• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions
• In charge of the inventory of all the Applications...
...Elite services partners, and due to our rapid growth, we need a Customer Success Manager.
The Customer Success Manager plays... ...The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts...
...Responsibilities:
Lead and oversee the financial operations of the commodity trading company.
Develop and implement financial strategies and plans to support the company's growth and profitability.
Manage and optimize the company's financial resources, including...
...industry, The French Chamber of Commerce is looking for a
Financial Analyst / Business controller
The candidate shall work under... ...existing selective distribution companies on a daily basis:
- Support the management of the different joint-venture companies...
...Responsibilities:
Provide sales support and coordination for the automotive sales team.
Assist with order processing, tracking... ...with internal teams to ensure timely delivery of products to customers.
Prepare sales quotations and proposals.
Handle customer...
...and Responsibilities
• Provide assistance, knowledge and user support in all aspects of IT .
• Technical support to Desktop, Local... ...system support to end users
• Manage incidents and requests from customers.
Job Requirements
• Have a basic understanding of the...
...and issues on the systems helpdesk
• Troubleshooting system issues
• Extraction of reports as per the business requirements
• Support existing systems
Requirements
• In-depth knowledge on SQL server 2016 or above
• Hands-On experience on writing stored procedures...
...code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Provide technical support
Requirements
• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-...
...Responsibilities:
Provide excellent customer service and support in the supply chain industry.
Handle customer inquiries, orders, and complaints in a timely and professional manner.
Manage and maintain customer accounts, ensuring accurate and up-to-date information...
...The team:
The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support.
What your day will look like:
Technical Support:
Use software tools to diagnose and...
...Electrical Physical Designers, Draftsmen, Project Managers, and support organizations.
Directly responsible to develop the HV/EHV single... ...work.
Single point of contact for technical issues for the customer and project manager. This is a customer facing role that...
...Responsibilities:
Provide technical support to customers regarding various technical issues.
Serve as the first point of contact for customer inquiries and troubleshoot technical issues or product questions via phone, email, or chat
Work closely with the sales...
...At The Learning Lab, we strive to provide the best-in-class customer experience to parents and students. In line with the organization’s... ...explanations on the offered programs to boost lead creation.
Support cross selling activities to existing customers.
Develop...
...: Building win-win relationships for the long-term by having a customer obsession.
What you will do:
Handle queries via live chat... ...in class customer experience in person and via our omni-channel support. Engaging customers with speed, empathy and effectiveness, while...
...A leading HRMS service provider is looking for Customer Service and Admin who will serve as the first point of contact for clients, providing... ....
Responsibilities
• Provide prompt and efficient support to clients, resolving queries and issues related to system...
...clients to understand their power backup requirements and provide customized solutions.
Conduct site surveys and assessments.... ...implementation of power backup systems.
Provide technical support and guidance to clients and internal teams.
Manage project...
...employers who are interested in hiring people with autism in their companies.
The Team:
The team is responsible to train and support individuals with autism to find employment and thrive in areas that match their strengths and interests. This will enable them to earn...
...Financial Analyst
Royal Ocean Marine, a leading headhunting /recruitment agencies company in the maritime industry based in Singapore,... ...Responsibilities:
Conduct financial analysis and modeling to support decision-making
Prepare and present financial reports and...
...Responsibilities:
Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
Diagnose and resolve technical issues on-site visits.
Collaborate with cross-functional teams to identify and implement solutions...
...A deep understanding of our customer’s workflow and processes, working independently and... ...L1 & L2 enterprise software applications support/helpdesk experience: ideally ERP, accounting... ...work
~ ETRM, CTRM or other trading and financial services related user experience
~...
...company under Allgreen Properties Ltd.
Manage and handle all customer service-related matters at Customer Service Counter
Maintain... ...promoting Great Rewards loyalty program and related activities
Support Marcom in voucher sales, mall redemptions, loyalty program and...