Average salary: SG$3,975 /monthly
More statsSearch Results: 1,102 vacancies
Location: Singapore (Remote)
Reports to: Director, Customer & Product Support
About AlphaSense:
AlphaSense is a market intelligence and search platform used by the world's leading companies and financial institutions. Since 2011, our AI-based technology has helped professionals...
...Roles & Responsibilities:
• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.
• Will work along with the Support Lead, take up support tickets assigned, probe the issue,...
...SUMMARY:
You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users... ...manage, and perform under pressure.
• Excellent knowledge of Customer Service best practices.
Willing to work flexibly and with...
...This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term... .... Their responsibilities typically include:
Customer Support: Serve as a primary point of contact for customers, addressing...
...Responsibilities:
● Making & receiving customer inquiry calls
● Handling customer complaints
● Collecting & analysing customer feedback
● Responding to customer reviews
● Support software training & software installation with customer
● Intervention driver fatigue...
...Position Summary :
This role is responsible for overall customer service function in Asia.
Role and Responsibilities
• Develop... ...common framework and set of protocols for how we manage customers to support Sales.
• Responsible for Customer Service Teams actions to...
...Objectives of the position:
This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints...
...• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)
• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions
• In charge of the inventory of all the Applications...
...Elite services partners, and due to our rapid growth, we need a Customer Success Manager.
The Customer Success Manager plays... ...The role of the Customer Success Manager includes customer support, managing delivery in some cases and to drive growth in their accounts...
...Responsibilities:
Provide sales support and coordination for the automotive sales team.
Assist with order processing, tracking... ...with internal teams to ensure timely delivery of products to customers.
Prepare sales quotations and proposals.
Handle customer...
...Management JOB SUMMARY As part for the Revenue Management Field Support Team, the primary responsibility of this role will be on... ...successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective...
...Responsibilities:
Provide excellent customer service and support in the supply chain industry.
Handle customer inquiries, orders, and complaints in a timely and professional manner.
Manage and maintain customer accounts, ensuring accurate and up-to-date information...
...and Responsibilities
• Provide assistance, knowledge and user support in all aspects of IT .
• Technical support to Desktop, Local... ...system support to end users
• Manage incidents and requests from customers.
Job Requirements
• Have a basic understanding of the...
...and issues on the systems helpdesk
• Troubleshooting system issues
• Extraction of reports as per the business requirements
• Support existing systems
Requirements
• In-depth knowledge on SQL server 2016 or above
• Hands-On experience on writing stored procedures...
...A leading HRMS service provider is looking for Customer Service and Admin who will serve as the first point of contact for clients, providing... ....
Responsibilities
• Provide prompt and efficient support to clients, resolving queries and issues related to system...
...This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term... .... Their responsibilities typically include:
Customer Support: Serve as a primary point of contact for customers, addressing...
...clients to understand their power backup requirements and provide customized solutions.
Conduct site surveys and assessments.... ...implementation of power backup systems.
Provide technical support and guidance to clients and internal teams.
Manage project...
...Electrical Physical Designers, Draftsmen, Project Managers, and support organizations.
Directly responsible to develop the HV/EHV single... ...work.
Single point of contact for technical issues for the customer and project manager. This is a customer facing role that...
...The team:
The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support.
What your day will look like:
Technical Support:
Use software tools to diagnose and...
...code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Provide technical support
Requirements
• Knowledge with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-...