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- ...offboarding customers when required. Troubleshoot and escalate issues according to escalation matrix and procedures. Respond to calls and emails from Operations Managers, customers, etc. Return to HQ on adhoc basis when requested. Maintaining accurate records of data...
- ...capturing any issues encountered and their respective resolutions. Manage various administrative tasks, such as handling approval emails and maintaining project documentation. Requirements: ~ Preferably at least 1 to 2 years of relevant working experience ~ Able...