...Roles & Responsibilities:
Facilitate the implementation and support of SAP SD
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements
Facilitate workshops...
...and Production Managers to ensure that the resources and assets are adjusted, aligned and in sync to achieve the agreed schedules.
Facilitate the integration of the daily work flow between and within each function, developing highly efficient and efficient cross functional...
...coordinate with business users on issue basis
Interface with Third Party vendors/subcontractors as required to resolve issues and facilitate communication taking ownership of the issues.
Analyse the past data incident trend and drive the RCA to understand the reason and...
...for selected services, overseeing the successful rollout.
Apply knowledge/experience gained in Application Product Management to facilitate the transformation of IT infrastructure services into IT infrastructure Product offerings, utilizing methodologies like
Scrum/Agile...
...network and others) and ensure that
the changes are reviewed and approved as per the process.
Review change requirements and facilitate necessary approval. (Services change requirement in term of
technical service design change or financial relate change.)
Others...