Job Number 24059512
Job Category
Rooms & Guest Services Operations
Location
JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore
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Schedule
Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Management JOB SUMMARY...
...changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify... ...document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize...
...and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related... ...areas of improvement.
Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifies customer...