Average salary: SG$5,817 /monthly
More stats5000 - 8500 SGD
...Job Overview: As an ICT Helpdesk Setup Manager, you will be responsible for establishing and managing an efficient and effective ICT helpdesk system to support internal users with technical issues and inquiries. You will oversee the setup, configuration, and optimization of...
2400 - 2900 SGD
...ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
6.Handle initial...
2200 - 3000 SGD
...Perform L1 Helpdesk Support work consisting of the following scope of work
Monitor/reply email/phone, log tickets and manage L1 helpdesk.
Perform L1 investigation for problem report and provide resolution.
cRoute to L2 or other parties for issues that cannot be resolved...
2400 - 2900 SGD
...Job Description:
~ Operate a Help Desk to manage all issues relating to facilities feedback, service requests, and any other issues.... ...;
~(f) Update of progress regarding any fault notified to the Helpdesk; and
~(g) All other issues raised by users.
~ They shall maintain...
2500 - 3500 SGD
Job Requirements:
Diploma/Degree in Information Technology or equivalent
Must have minimum 1-3 years of working experience in windows system administration (Active Directory/Exchange/MS Office 365/Azure AD)
Must have experience in IT Hardware and software installation...
4000 - 5700 SGD
...We are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.
Key Responsibilities...
4500 - 7500 SGD
...Job Responsibilities:
• Assist Helpdesk manager in managing day to day operation of Helpdesk
• Assist Helpdesk manager in managing client on the daily reporting
• Real Time Monitoring of daily operations to departmental objectives & KPIs are met
• Monitor agent’s weekly...
2500 - 2800 SGD
...dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be... ...guidance and education to users on best practices for password management and account security.
Customer Service: Deliver exceptional...
2800 - 4000 SGD
...As the Technical Helpdesk Team Lead, you will lead and guide helpdesk members in end user/ Vessel-IT / subsidiary and agent support and implementation task. You will also be involved in supporting office and Vessel-IT project.
~ Coach helpdesk on technical and work process...
7500 - 10000 SGD
...function IT Projects with colleagues from other departments (Ad Hoc)
The Successful Applicant
Ideally have 5-8 years experience in Helpdesk role.
L3 Support experience is preferred.
At least have Bachelor Degree in Computer Science or relevant field.
Demonstrated...
2200 - 3000 SGD
...System, especially Microsoft Windows Platform
• Understanding of networking concepts (TCP/IP, DNS)
• Familiarity with IT Service Management tools is a plus
• Able and willing to conduct research into PC issues and products as required.
• Experience in a data center environment...
3000 - 4000 SGD
...about the company:
Our client is a multinational automobile company
about the job:
IT Helpdesk is responsible for supporting all Level 1 helpdesk enquiry, Microsoft Troubleshooting, hardware and software issues.
skills and experience required:
Software...
3000 - 5000 SGD
Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.
Responsibilities
Resolve customer issues promptly, escalating when needed.
Track and route problems...
8000 - 13000 SGD
...and maintaining high levels of customer satisfaction.
Monitor helpdesk ticketing system to ensure tickets are handled promptly and... ...as the point of escalation for challenging customer issues.
Manage vendor relationships and oversee the procurement of helpdesk tools...
3000 - 4500 SGD
...IT Support Analyst should have extensive experience administrating common services including Windows 10, Office 365, Intune device management, Active Directory, deploying SCCM builds, Time Management and documentation duties required to help the team maintain the Service Delivery...
2500 - 3500 SGD
Job Description
·Communicate with customers via phone, email, mail or personally.
.To provide assistance over the phone or first-level remote support, otherwise, transfer/ convey the customer’s problems and requirements to the Support Team precisely and clearly, so that...
1800 - 2800 SGD
...Provide comprehensive IT Helpdesk support to remote offices and users, ensuring efficient resolution of technical issues.
Deliver prompt assistance to all levels of the business organization, including top executives, addressing their IT-related concerns effectively....
2500 - 3300 SGD
...service desk relating to Printer / Wi-Fi / Software issue / Hardware issues / CCTV
Perform specific software basic trouble shooting
Manage vendor site visit for Hardware issues
Hardware provision for customer end users
Assist in hardware replacement (DELL/HP)
Help...
3000 - 4500 SGD
...of Asia-Pacific’s leading organizations is looking for:
IT Helpdesk / Technical Support Engineer
Responsibilities:
Provide technical... ...internal and external customers, including CRM System, Event Management System, data analytical tools like Tableau
Respond, document...
...Title IT Helpdesk Administrator
Desired Location Singapore
Hybrid – Remote
The world of payment processing is rapidly... ...options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than...
2700 - 3000 SGD
...application.
Provide accurate and timely documentation in IT Service Management Tool.
Closing all assigned and resolved Incidents; focus on... ...1 year relevant work experience
~ With Service Desk or Helpdesk experience would be an advantage
~ Hardworking , positive...
3000 - 4000 SGD
...job Responsibilities:
Assist the Helpdesk Manager and Team Lead in efficiently delivering comprehensive support services.
Provide Level 1 phone support for requests, troubleshooting, and resolving incidents by utilizing FAQs, knowledge base information, and training resources...
...offices across the globe. As part of their expansion plan in Singapore, they are now hiring for a IT Service Delivery Manager / IT Support Manager / Helpdesk Manager/ EUC Manager to join their team.
About the job
Reporting directly to the Global Head of IT, your...
2000 - 3000 SGD
Job Description
Administrate user accounts for network, e-mail, and other applications;
Provide support to end users companywide on IT equipments and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building...
3500 - 4500 SGD
Responsibilities:
Attend to users and resolve their issues or IT requests.
Configure and record for onboarding or offboarding.
Help to liaise or follow-up with overseas HQ IT to close tickets.
Create tickets or on behalf of staffs.
Update IT assets and information...
2700 - 2900 SGD
...month + Allowance + AWS
What you will be working on?
Assist in helpdesk function for users of the website & application etc.,
Handle incoming calls from users
Perform data entry and record management
Assist users to solve basic technical problems such as password...
2800 - 4000 SGD
...Monitor network and server systems
Single point of contact with customers/users, resolver groups, third party service providers
Managing incidents/service requests reported by users
Tracking incidents/service requests and ensure closure within agreed timescales...
...For a customer in Singapour we are currently looking for a
Helpdesk/IT Support Specialist (m/f/d)
Role description
– provide end user support for any technical issue, including but not limited to desktop, laptop, productivity software, printers, scanners, phones...
2000 - 2600 SGD
Responsibilities:
• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
• Be available to take calls.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of...
2700 - 4000 SGD
...Center is seeking dedicated individuals for a rewarding one-year contract. As part of our team, you'll play a crucial role in providing helpdesk support, combating fake scam calls, all while enjoying the flexibility of a hybrid work arrangement.
What We Offer:
Competitive...