Search Results: 28 vacancies
...Ensure amenity forms are raised for VIPs, Elite Members, repeat and long stay guests and ensure that Housekeeping and Room Service are informed.
Print reports for special requests E.g. K1, C1, A1 and block rooms.
Run First Ten and Arrivals report to block rooms for...
...Members, and owners alike.
Position Statement
A Security Officer maintains the order and security of the hotel, its guests and team... ...taking place.
When suspicious people enter the elevator, promptly inform CCTV and relevant departments to pay attention, preventing...
...Members, and owners alike.
Position Statement
The Front Office Executive greets and registers guests, providing prompt and courteous... ...Complete the registration process by inputting and retrieving information from a computer system, confirming relevant information...
...Sales meetings and to communicate and disseminate all relevant information to banquet staff.
Ensure adequate casual labours according to... ...stock and the availability of all operating supplies including office supplies.
Ensure good housekeeping and cleanliness of banquet...
...correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery... ...and liaise with sales team to follow up for requests on rate information.
Ensure accurate and timely submission of reports and proper...
...As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel,... ...VIP Reports and ensuring VIPs are greeted and send off well. All information are to be shared with relevant department.
Ensuring the lobby...
...destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP... ...the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of...
...handling all client queries and complaints in media.
Additional information
REQUIREMENTS
Relevant Experience and Training:
Degree... ...attitude.
Excellent command in written and spoken English
Strong skills in Microsoft office especially Excel and PowerPoint...
...Manager on guest comments.
~ Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest and special...
...promotions, etc.
Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business... ...for the team's needs within the hotel.
Keep the team informed of departmental and hotel activities through regular communication...
...developing stories, filming, responding to requests quickly, sharing information with key stakeholders and ensuring all written work is accurate,... ...at cluster level and take responsibility for updating regional office of any local stories, awards and sponsorship events to promote...
...goals including performance goals, budget goals, team goals, etc. · Communicating with Supervisors, Peers, or Subordinates- Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. · Training and Teaching Others -...
...Bar.
Possesses great leadership skills, communication skills.
Great team-player.
Basic computer knowledge such as Microsoft Office, Micros.
Knowledgeable in handling budget & cost control.
Able to start work anytime or as soon as possible.
Marriott Hotels strive...
...enquiries
Ensure the proper reception of VIP guests and other guests on arrival and departure at the entrance of the hotel
Provide information, advice, and reservation services on a wide variety of guest inquiries, including city tours, theatre tickets, restaurants, doctors...
...guests, Team Members, and owners alike.
The Assistant Front Desk Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures. This role is responsible for the operation of all Front Desk...
...creativity
Meticulous and detail oriented
Independent and self-disciplined
Outgoing, dependable, and pro- active team player
Good organizing and follow up skills
Good interpersonal & communication skills
Proficient in MS office including MS excel and Power Point...
...goods received as necessary.
Review the refrigerator areas of the kitchen and storerooms to ensure the proper usage of merchandise.
Inform and keep the Senior Sous chef and/or Executive Sous Chef up-to-date on problems and irregularities and recommends courses of action....
...work as a team in order to reach goals and targets.
Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager/ Chief Concierge to follow-up where appropriate.
Follow-up with all guests to ensure satisfaction with problem resolution...
...enhancing restaurant revenue.
Sells the benefits of our F&B Restaurant and Festive Season Retail Offerings.
To provide product and information trainings to all level associates before each project kick off.
To meet measurable targets (BSC/KPI) goals, as assigned for self...
...candidates before the offer of employment
Manage HR administration such as contracts, letters and personnel files
Ensure accurate information is fed into the HR system
Assist with employee relations issues in the hotel in a confidential manner, including disciplinaries,...
