Search Results: 28,077 vacancies
...projects for governments and enterprises in Singapore and the APAC region.
Job Description
We’re searching for IT Service Desk Support Engineers to be part of our diverse team of talent here at NCS! If you believe in going above and beyond, want to exemplify the...
2500 - 2900 SGD
SECTION B: KEY RESPONSIBILITIES AND RESULTS
1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
2. Perform first level troubleshooting on all reported incidents and escalate...
...productivity for virtual staff, support agents, web marketers, and program managers.
Dreaming of a Career Adventure? Join Our Travel Help Desk Team!
We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team
Are you...
4000 - 6000 SGD
· Must have 5-8 years of IT experience
· Proficiency in leading both physical and virtual teams
· Experience with dealing with third party provided services
· Exceptional customer-facing skills
· In-depth knowledge of escalation procedures, incident management, and other...
1800 - 3500 SGD
· Support day to day IT operations (e.g. printer setup / troubleshooting end user applications)
· IT End user support helpdesk
· Google... ...in google workspace admin console is a plus
· Relevant Help Desk Service level experience
· Relevant HTML5 CSS Front-end development...
...Enterprise Infrastructure Services. We evaluate, customize, build, and support products and tools to manage IT infrastructure and scale its operations
As an Associate Help Desk Specialist, you will be responsible for:
~Providing world-class support to customers customers in-...
4000 - 5000 SGD
...We are seeking a motivated and organized Help Desk Team Lead to oversee a team of 3-4 technical support specialists. This role offers the opportunity to lead a dynamic team while contributing your own technical expertise to ensure exceptional customer service.
Responsibilities...
6000 - 9000 SGD
...Responsibilities
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of...
2700 - 3300 SGD
• Monitor enterprise IT networks, server systems and commercial clouds.
• Single point of contact with customers/users, resolver groups, third party service providers and other departments
• Answer hotline calls and respond to e-mails within agreed timescales
• Take ownership...
2000 - 2400 SGD
...through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information...
2500 - 2900 SGD
...Pre-requisites
To have a minimum of 1-year end-user support experience,
desktop or technical service desk. This requirement does not
include those with Customer Service Experience in a non-
technical call center environment.
To have the relevant Technical skills...
2500 - 3000 SGD
...ECTION A: POSITION SUMMARY
- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.
SECTION B: KEY...
...The Company:
A multinational information technology and electronics company.
The Role:
As an IT Desk Engineer , you will be responsible for the following:
Assist and guide users over phone and answer inquires.
Record, manage and update all issues in...
3000 - 5000 SGD
...Responsibilities
Managing the daily infrastructure and help desk request.
Checking and monitoring the Access & intrusion list and administration... ...and maintenance.
Review and conduct impact analysis of IT infrastructure requirements and issues.
Perform periodic...
5000 - 7500 SGD
...headquartered in the US.
Job Description
Able to provide comprehensive IT support services to the Singapore office and other APAC offices,... ...Posses a minimum of 5 years experience in a Desktop or Service Desk role
Extensive knowledge and experience with first and second...
2800 - 3500 SGD
...Participate in dispatch, phone and incident support user-administration and IT hardware asset management
Provide administration and Level 1 support for clinical applications
Monitor and manage IT help-desk tickets, log, track and execute issue to completion
Liaise with...
4000 - 5000 SGD
...for an experienced and proactive Senior IT Support Engineer for one of our global clients. Reporting... ...and maintaining effective 24/7 IT service desk services. The ideal candidate should... ...representing the team to other stakeholders, and helping to ensure that the IT service desk is...
1800 - 2300 SGD
...Role:Service desk Engineer
JD:
Responsibilities:
· Provides 24x7 Service Desk support... ...point of contact for troubleshooting all IT related problems,
including hardware/software... ...· Perform post-resolution follow ups to help requests
· Reinforce SLAs to manage end-...
2500 - 3900 SGD
...Desktop Support
IT Hardware & Software
End User Support
Job Scope:
Provide end user support for desktop computers, notebooks... ...resources
Update Desktop Support operations & service desk documentation
Supervise and monitor staff performance
Periodic...
5000 - 7500 SGD
...Job Descriptions
# Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time
# Install and configure hardware and software applications
# Manage...
