...productivity for virtual staff, support agents, web marketers, and program managers.
Dreaming of a Career Adventure? Join Our Travel Help Desk Team!
We are on the hunt for an enthusiastic and customer-centric Help Desk Agent to join our Dumaguete-based BPO team
Are you...
2500 - 2900 SGD
SECTION B: KEY RESPONSIBILITIES AND RESULTS
1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
2. Perform first level troubleshooting on all reported incidents and escalate...
4000 - 5000 SGD
...We are seeking a motivated and organized Help Desk Team Lead to oversee a team of 3-4 technical support specialists. This role offers the opportunity to lead a dynamic team while contributing your own technical expertise to ensure exceptional customer service.
Responsibilities...
5000 - 10000 SGD
...IT Service Desk:
• Oversight the team on desktop support, IT Service Desk and VIP support functions to Financial Institutions
• Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
• Take ownership of...
4000 - 6000 SGD
· Must have 5-8 years of IT experience
· Proficiency in leading both physical and virtual teams
· Experience with dealing with third party provided services
· Exceptional customer-facing skills
· In-depth knowledge of escalation procedures, incident management, and other...
2500 - 3000 SGD
...POSITION SUMMARY
Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner.
KEY RESPONSIBILITIES AND RESULTS
# Provide First Call Resolution (FCR) technical support via phone and email...
...Enterprise Infrastructure Services. We evaluate, customize, build, and support products and tools to manage IT infrastructure and scale its operations
As an Associate Help Desk Specialist, you will be responsible for:
~Providing world-class support to customers customers in-...
2500 - 2900 SGD
...Pre-requisites
To have a minimum of 1-year end-user support experience,
desktop or technical service desk. This requirement does not
include those with Customer Service Experience in a non-
technical call center environment.
To have the relevant Technical skills...
2300 - 2700 SGD
...resolution and provide regular updates for follow-up actions and incident status
Skills Required:
Working experience as a Service Desk Analyst
Experience on Microsoft Exchange / Outlook,Microsoft Windows
To apply please click the Apply button or send us your...
5000 - 7500 SGD
...headquartered in the US.
Job Description
Able to provide comprehensive IT support services to the Singapore office and other APAC offices,... ...Posses a minimum of 5 years experience in a Desktop or Service Desk role
Extensive knowledge and experience with first and second...
3000 - 4200 SGD
...new norm career opportunities?
We are helping Thatz International Pte Ltd to identify suitable... ...since the Year 2000 to recruit the right IT candidate that meets our clients’... ...Friendly
(2 Months, Shift Duties) IT Desk Side Services
Job Title: IT Desk Side...
1800 - 2200 SGD
...Responsibilities
Greet all guest in a friendly and helpful manner, and attempt to learn and use guests' names at every opportunity.
Register and room all arrivals according to established procedures.
Perform check-in, check-out, and room change procedures and ensure...
...The Company:
A multinational information technology and electronics company.
The Role:
As an IT Desk Engineer , you will be responsible for the following:
Assist and guide users over phone and answer inquires.
Record, manage and update all issues...
...when necessary.
Any other administration duties where required.
5 days work week / 9am to 6pm
Salary: $1600 - 2200
JOB REQUIREMENT
1 year of experience in a service desk environment
Relevant technical IT expertise and skills in latest Windows, Linux & MAC OS
...A leading financial organization is looking for a Regional IT Service Desk Manager as part of their transformation and growth plans to scale their service desk capabilities. This is an exciting role where you will manage, consolidate and implement new offerings serving...
1800 - 2200 SGD
...Positive attitude with keen interest to learn.
Able to work independently as well as in a team.
Good problem-solving skills and able to cope with situations in a calm manner.
Basic IT skills.
Willing to work on rotational shifts, weekends, and Public Holidays....
2000 - 2400 SGD
...through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events, problems, and their resolution in logs
• Follow-up and update customer status and information...
2500 - 4000 SGD
...clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making... ...known errors/on-site processes.
Collaborate with the internal IT team to communicate to the client the status of their ticket every...
2400 - 2600 SGD
...requests.
Coordination for employee user account administration, activation, changes, and terminations.
Receive and answer all users' IT service request calls.
Requirements:
Candidate must possess at least Nitec/Higher Nitec in any field
IT Savy, good...
500 - 2000 SGD
...Join our group of mostly Uni/ poly under grads in a flexible work environment as front desk admin in a tuition centre.
Responsibilities
Ensure proper maintenance of records, documentations and filing in a timely manner
Invoices preparation for parents payment...
2200 - 4000 SGD
“Who We Are as a Company”
Capital C Corporation, a leading Singapore-based fintech company, as we transform financial services in Southeast Asia.
With a decade of experience and a startup mindset, we're enthusiastic about the opportunities in Southeast Asia to supercharge...
2400 - 2600 SGD
Key Responsibilities
Deliver excellent and consistent level of customer service via various touch points i.e. email and phone calls.
Ensure all emails and calls are recorded, logged and cases followed through promptly and within the expected turnaround time.
Collate...
2700 SGD
...Looking for an admin personnel to help with (but not limited to):
handling incoming and outgoing correspondence/enquiry, including emails
coordinating and scheduling meetings, and appointments
organizing and maintaining electronic and physical filing systems.
keeping...
1200 - 1800 SGD
~ Handle all aspects of the front desk administration (including check-in/outs).
~ Handle all aspects of reservation from walk in and... ...requests.
~ The ideal candidate should be friendly, cheerful and helpful.
~ Flexible, well-organized & adaptable with initiative.
~...
2500 - 3000 SGD
...ECTION A: POSITION SUMMARY
- Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.
SECTION B: KEY...
...Kerry Consulting is currently partnering a Global Bank to hire for an IT Service Desk Manager.
Responsibilities
You are tasked to drive implementation and transformation for IT Service Delivery, NOC, Service Desk and Helpdesk Operations. You will oversee day-to-day...
1850 - 1950 SGD
...Info Desk Officer
Are someone who loves meeting people and customer service is in your blood stream. You possess charm and charisma as well as being highly motivated with strong interpersonal skills, you may be who we are looking for and we would like to hear from you....
2500 - 2650 SGD
...st level troubleshooting to users queries/incidents received.
1. Min Higher Nitec in IT related fields
2. Min 1 year End user support experience, Desktop or Technical Service Desk.
3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile...
2200 - 3800 SGD
...Roles & Responsibilities
*Overview:**
We are seeking a friendly, organized, and customer service-oriented Front Desk Associate to join our team at our dynamic gym facility. The Front Desk Associate will be the first point of contact for members and guests, providing exceptional...
4000 - 6000 SGD
...Responsibilities and Duties
~ Provide first and second line of IT support for all users and infrastructure
1. General IT queries... ...spectrum of IT systems
Undertake general IT administration duties
Help ensure IT documentation is maintained and up to date
Provide on...