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2300 - 2650 SGD
...We’re Hiring: IT Helpdesk Join us in supporting the smooth delivery of digital learning experiences on our Learning Management System (LMS). If you have strong troubleshooting skills, enjoy collaborating with technical teams, and are passionate about supporting users, this...3000 - 3500 SGD
...resources to provide accurate tech solutions Ensure all issues are logged properly Prioritize and manage several open issues at one time Follow up with users to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports and...3000 - 4000 SGD
...Remuneration Package Opportunities for Professional Development Central Work Location As an IT Helpdesk, you will be responsible for the following duties: Manage user account access, permissions, and system roles in line with security protocols. Maintain and organize...3500 - 4000 SGD
...Daily Tasks IDs Administration: Manage and maintain user IDs, ensuring proper access and security protocols are followed. Role-based... ...organizational policies. Librarian Tasks: Organize and manage IT-related documentation and resources for easy access and retrieval....3000 - 3500 SGD
...features and functionality, escalating the problem to responsible IT member or external supplier. Properly escalates problem to other... ..., PC’s, mobile devices, and other technology-based devices. Manages and tracks multiple IT-related contracts including domain names leases...3200 - 4250 SGD
...end-user workstation hardware and software updates. Manage and triage incoming requests through the helpdesk ticketing system, including ticket assignment,... ...equipment setup, and decommissioning. Maintain accurate IT asset inventory records and ensure compliance with...2500 - 3200 SGD
...maintain dashboards, workflow update, track vendor productivity, vendor system, software and hardware requisition. Reports to Operation Managers. Ensure that team members are fully briefed on new information within agreed time frame in order to effectively carry out their...2500 - 3750 SGD
...Job Summary: We are seeking a proactive and customer-centric IT Helpdesk Engineer to deliver first-line technical support across enterprise... ...365, email, VPN, printers, and network connectivity Manage incident and service request tickets via ITSM tools with full documentation...2500 - 3500 SGD
...ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. 5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature. 6.Handle initial...1800 - 3200 SGD
...configure, install, support, and maintain IT hardware and software - PCs, laptops, desk... ...actions and OS installation Responsible for Helpdesk Support on desktop software & hardware and... ...timelines and deliverables Day to day management of the helpdesk - dealing with cases from...2400 - 3000 SGD
...users. Log, track, and follow up on customer issues using the helpdesk system. Ensure cases are resolved within agreed service timelines... ...and system setup as required. Job Requirements Diploma in IT, or related field. Min. 1 year of experience in a customer...3000 - 4000 SGD
...Responsibilities: Manage user IDs, access rights, and role-based quota controls. Maintain IT documentation, filing systems, and access logs. Monitor and control USB... ...two (2) years of experience in IT support or Helpdesk operations. Interested candidates who wish to...2500 - 3200 SGD
- Respond to IT support requests via phone, email, or ticketing system - Troubleshoot basic hardware, software, and network issues... ...to IT staff when needed - Document issues and solutions in the helpdesk system Interested applicants, please Email, ****@*****.***...2600 - 2800 SGD
...Answering incoming calls and making outbound calls to customers. Manage incoming emails. Provide Live-Chat support. Listening... ...information to customers. Requirement: Min Higher Nitec in IT related fields Min 1 year End user support experience in Technical...2700 - 3500 SGD
...Forward Looking · Humanity, and · Environmental Friendly L1 IT Helpdesk Engineer Work Location: Downtown, Singapore Job Type: 3... ...onboarding presentations and training sessions for new employees. · Manage offboarding process: asset return verification, inventory checks...2800 - 3200 SGD
...implement solutions to ensure optimal performance and security. Manage user accounts, permissions, and access levels as per company... ...Collaboration and Training: Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and...2700 - 3300 SGD
...product, application, or domain, while also providing first level IT support via phone and remote tools. The SME will also support and... ...Microsoft 365 (M365) environments, including user account management, mailbox configuration, and issue resolution related to M365 applications...2800 - 3000 SGD
...technology domain Acts as the primary point of contact for first-level IT support via phone and remote tools Provides administration and... ...Communicate timely and clear status updates to customers Manage customer expectations and escalate surge or critical issues to the...4500 - 5000 SGD
...VPN configuration, and MDM enrollment. Manage device decommissioning for offboarding employees... .../user access issues. Track and manage IT inventory, assign/unassign equipment, and... .... Requirements: ~1–2 years in a helpdesk or IT support role. ~ Knowledge of Windows...3000 - 3400 SGD
...with the vision of offering state-of-the-art IT Professionals and solutions to various... ...• Detail-oriented and customer-focused Helpdesk Analyst to provide first-level technical support... ...teams as necessary. • Log, track, and manage incidents using the helpdesk/ticketing system...3000 - 5000 SGD
...disruption. Monitor automated system alerts and manage incident tracking using enterprise service... ...in an enterprise technology support or helpdesk capacity, specifically supporting... ...tools. Practical knowledge across various IT domains such as infrastructure, middleware...2800 - 3200 SGD
...Key Responsibilities Manage end-user device lifecycle, including receiving, provisioning, deployment, replacement, and decommissioning of laptops and related IT assets. Receive laptop stock deliveries, perform stock counts, record asset details, and ensure accurate inventory...3000 - 3400 SGD
...IT helpdesk Technician work scope Able to troubleshoot most EUCD related IT problems Grant access and assist with user's service request Carry out routine security patching Understand Office 365 administration (Exchange, SharePoint, Teams) is a plus. Experience...2600 - 3500 SGD
...are looking for a motivated and skilled Helpdesk Engineer to provide technical support to... ...and ensure smooth day-to-day operations of IT systems. The Helpdesk Engineer will serve... ...documentation and user manuals. Track and manage service desk tickets ensuring timely...- ...Helpdesk Agent Group Technology and Operations (GTO) provides software and system development... ...: On-site Responsibilities: To manage the technology ticketing impacting group... ...contract agent will work directly with end users IT support staff and vendors to ensure timely...
2000 - 3000 SGD
...Role: Helpdesk/ Service Desk Engineer Role requires CAT 2A clearance Job Summary This... ...domain, while also providing first level IT support via phone and remote tools. The SME... ...365) environments, including user account management, mailbox configuration, and issue resolution...2000 - 3000 SGD
...Responsibilities: Provide Level 1 on-site IT support for end users (Windows & macOS... ...workstations, laptops, and MacBooks Handle IT helpdesk tickets , incidents, and service requests within SLA Perform asset management for IT equipment and infrastructure devices...- ...apply now. We are currently seeking a Helpdesk Associate-ITSM to join our team in Noida,... ...interpretation of Information Technology (IT) policies, capabilities, limitations, etc.... ...of all users. Role Responsibilities: Manages customer interactions & records reported issues...
2600 - 3000 SGD
...About the Role We are seeking professional and customer-oriented Tele Helpdesk Officers to provide reliable administrative and procedural support to users via phone and digital channels. This role focuses on handling enquiries, guiding customers through processes, and ensuring...2800 - 3800 SGD
...Why you will love this opportunity as Helpdesk Support Executive, Level 1 at Civica As... ...providing operational support for the Library Management System and the Healthcare Costing System located... ...fit. A diploma in computer science, IT, or other relevant fields Proficiency...