...Position Type
Non-Management POSITION SUMMARY
Prepare drink orders for guests according to specified recipes using measuring systems... ...designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete...
...activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.
• Manages VIP... ...members to recognize and build rapport with guests.
• Establishes processes to obtain guest preferences and proactively anticipate guest...
...appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document... ...billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid...
...availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring,... ...point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and...
...policies, standards and procedures.
• Estimates daily Banquet Event Order production needs.
• Follows proper handling and right... ...preparation handling and correct storage standards.
• Manages BEO process including menu development, pricing, tracking and ordering.
• Manages...
...coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond...
...to manager/supervisor. Tape down and dress all loose wire and cable. Check delivered equipment and room set-up against Banquet Event Order. Communicate any additions or deletions to flowsheets to manager/supervisor. Assist and instruct guests/customers regarding proper usage...
...interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a...
...Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
Managing...
...employees to receive the appropriate new hire training to successfully perform their job.
• Administers the performance appraisal process for direct report managers.
• Develops business goals and creates appropriate development plans.
• Establishes and maintains open...
...Participates in the development of department's capital expenditure goals; manages projects as needed.
• Participates in the budgeting process for areas of responsibility.
• Prepares weekly and period end P&L critiques.
• Understands the impact of department's operation...
...information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson,...
...you will be responsible for understanding from MEP perspective, the client’s key business drivers influencing their decision-making process and how these decisions will play a pivotal role in helping our clients achieve their goals.
~You will be leading and owning the...