...Create SRP codes and support groups creations, group masters and packages.
Process group rooming list.
Ensure groups attrition and... ...Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working with all stakeholders...
...Wedding Event Items : Floor plan and Carpark Coupons
wedding site packages and ensure that we have enough weddings packages and folders,... ...Event Order and Floor Plan for weddings
Key Contact on wine delivery / storage prior to the event
Draft Letter of Agreement for...
...reservations are correctly carried out when required.
Ensure appropriate handling and delivering of messages, receive and distribute packages, manage the daily post and correspondence of both guests and the hotel.
Know well the hotel transportation arrangements, ensuring...
...and advising other team members of special guests’ needs.
Retrieve messages and communicate the content to guests, retrieving mail, packages and facsimiles or other special items for guests as requested.
Record guests’ complaints, conducting thorough research to develop...
...and advise other team members on special guests’ needs.
Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.
Remain calm and alert especially during emergency situations and heavy hotel activity...
...and advise other team members on special guests’ needs.
~ Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.
~ Remain calm and alert especially during emergency situations and heavy hotel...
...cleaning duties in designated areas of the kitchen and outlet to maintain their cleanliness and hygiene, achieving efficient service delivery.
What will I be doing?
As the Steward, you will be responsible for performing the following tasks to the highest standards:...
...Conrad Hotels and Resorts maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, overseeing delivery and safe keeping of luggage, and providing other services for all Guests as required.
What will I be doing?
As a Concierge, you...
...and follow up with TMs across department in the hotel.
Ensuring self is well groomed at all time. Luxury in self-image and service delivery is to be applied at all time.
Works with CRM systems to ensure that customer feedback is properly logged, monitored and addressed....
...support in linen selection, floral theme and wedding favour, issue Banquet Event Order and Weddings Resume and ensure exemplary service delivery and guest satisfaction.
Support Hilton Honors program and opportunities in members’ enhanced revenue contribution while ensuring...
...events.
Proactively assist guests with reasonable requests and train team members to anticipate guest needs.
Ensure consistent delivery of service standards as outlined in the Guest Satisfaction Manual and the Standard Operating Procedures Manual.
Familiarize the team...
...customers (store, products and data security).
Benefits
💰 A remuneration That Grows With You:
Kick off with a starting package from $2100, soaring up to $2900 and beyond!
Monthly bonuses, up to a whopping 10% of your base salary.
Dive into the opportunity...