Search Results: 27 vacancies
...Team Members, and owners alike.
Position Statement
The Front Office Executive greets and registers guests, providing prompt and... ...following tasks to the highest standards:
Complete the registration process by inputting and retrieving information from a computer system,...
...where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
A Security Officer maintains the order and security of the hotel, its guests and team members.
What will I be doing?
As the Security Officer, you...
...hotel’s information to guest. 9. Report any incident/s to Front Office Managers and Bell Captain on duty. 10. Maintain the condition and... ...Departmental Policies - Corporate Policies 13. Cash/Bank Handling - Process all payment methods in accordance with Accounting procedures and...
...The Events Administrative Executive coordinates negotiation processes, Letters of Agreement, secretarial backup, hotel inspections or... ...department and ensuring sufficient stock of stationery and other office supplies.
• Be aware of event details related to the accounts...
...Meetings & Events Manager manages the Meetings and Events Sales office to develop future and repeat business by converting customer enquiries... ...building, customer service, selling techniques, and billing and processing contracts
Build strong relationships with customers, Guests...
...following tasks to the highest standards:
Take part in the onboarding process and prepare onboarding material for new team members.
Prepare... ...outgoing documents including collection of mails.
Maintain office supplies inventory.
Order gifts for occasions to eligible team...
...following tasks to the highest standards:
Ensure reservations are processed and updated in a timely and accurate manner.
Ensure all... ...correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery...
...?
As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and... ...properly handled in queue and a smooth check in and check out process.
To be aware of daily Events and its VIP Guests arrival.
Serve...
...influence the executive team, the property's strategies and to lead own team.
• Oversees internal, external and regulatory audit processes.
• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate...
...the Housekeeper, you will be responsible for performing the following tasks to the highest standards:
Work closely with the Front Office team to ensure correct room status at all times.
Maintain good working relationship and communication with other departments.
Ensure...
...fond farewell.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Engage guests in conversation regarding...
...cleanliness & floor mopping.
Setting of hot box & dishing out plates.
Setting up a decoy area.
Washing of pots & pans and sanitizing process.
Burnishing of silverware by using ball-bearing machine.
Manual silverware polishing.
Handling of emergencies
To do any...
...with the hotel property influences the Guest's first impression, and therefore, must ensure the organization and implementation of all processes in the area of the hotel lobby, the Concierge Desk, and the front door. Specifically, the Concierge will perform the following tasks...
...into consideration internal activities and occupancy and external events, promotions, etc).
• Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, ensuring direct liaison with Group Leaders upon...
...-star category hotel or private restaurant.
Possess a valid Food Hygiene certificate.
Must have a variety of seafood and meat processing techniques.
Proficient with a variety of steaming, baking and soup cooking techniques. (For Chinese / Banquet Kitchen)
Familiar...
...Team Members, and owners alike.
Position Summary
The Security Team Leader assists the Security Executive in guiding the Security Officers on duty to ensure that hotel work procedures and inspection work is carried out correctly. The role should cover the daily work of...
...capability
Handle applications, renewals and cancellations of work passes for foreign team members.
Ensure recruitment and selection process is adhered to and ensure that it is compliance with the Employment Law
Ensure pay reviews/absence monitoring/wage queries are...
...promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are...
...services and promotion of in-house activities.
What will I be doing?
As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial...
....
~ Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
~ Develop and maintain relationship with VIP guest and special attention guests, recognizing...
