About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 270 cities in over 45 countries.

Job Description

Perform food and beverage services

Set up cutlery, crockery and glassware on table
Operate Point of Sales (POS) Systems when managing beverage order
Serve food and beverages to ensure all dishes match the order ticket to the corresponding tables
Replace soiled tableware and service items to prepare the table for the next customers

Deliver customer experience

Provide customers with estimated waiting time by monitoring the guest waiting list
Escort customers to their allocated, reserved or available seats
Address customers' queries on food and beverages
Suggest food and beverages to customers
Provide go-the-extra-mile service to create a positive customer experience
Follow customer service standards
Escalate customers' feedback
Execute initiatives under customer loyalty strategies

Maintain hygiene, safety and standards

Follow the organisation's personal, food and beverage hygiene standards
Follow the organisation's food waste management Standard Operating Procedures (SOPs)
Follow the organisation's Workplace Safety and Health (WSH) policies and procedures
Follow legislative requirements pertaining to handling and consumption of alcoholic beverages

Support food and beverage operations

Assist in opening, operating and closing of shifts
Execute daily operational tasks according to staff roster
Replenish inventory at service stations
Follow crisis response and recovery activities in accordance with business continuity policies
Suggest areas for personal development to improve work performance

Contribute to continuous improvement

Escalate feedback on current work processes and procedure
Suggest areas for continuous improvement within work area
Execute continuous improvement activities within work area
Operate emerging technology and tools to improve work productivity

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

Intern, Culinary