...and create test scenarios
Create Factory Acceptance Tests and Site Acceptance Tests documents, manage and execute tests and create reports
Perform on-site and off-site system software configuration
Perform local and on-site trainings with customers
Identify and...
...effectively
Explains new features and suggests upgrades to customers
Builds close relationships with customers
Generates SLA reports and presents findings to management and customers
Able to analyze processes and information, identify problems and trends, and...
...delivery
Organize project meetings, acceptance tests and monthly turnover updates
Compile and upkeep of project documentations and reports
Perform project risk analysis and evaluations (feedback for process improvement)
Identify & rectify inadequacies or...