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- ...The Network Engineer supports and maintains infrastructure operations, monitors infrastructure performance and resolution of technical problems... ...will be responsible for the following: # Responsible for managing network-related incidents and changes, ensuring smooth and...
- ...dashboard and promptly escalate alerts and incidents 24/7. # Manage and resolve ITSM Incident tickets efficiently. # Execute... ...with our technical team to document processes and co-develop the operations manual. # Support process improvements and perform additional...
- ...relationships with existing customers through exceptional after-sales service. Actively sourcing new sales opportunities through cold... ...Japanese customers would be an advantage. Experience in sales in managed services will be given priority. Candidate excellent...
- ...Online, and other M365 core services # Provide technical support for online meetings, ensuring a good video conference experience and managing different conferencing devices. # Perform troubleshooting as required and lead problem-solving efforts, often involving outside...
- ...high level of data accuracy and availability. Vulnerability Management: Perform regular vulnerability scans and assist in patch management... ...security space with emphasis on TCP/IP network security, operating system security, common attack patterns, and exploitation...
- ...special attention to the usage of Generative AI tools. Collaborate on the integration of Generative AI models into existing IT Service Management (ITSM) platforms to enhance automation and service efficiency. Your Background Bachelor's or Master's degree in Computer...
- ...The Opportunity Lead our software development team, setting priorities, managing resources, and ensuring that projects are completed on time and within budget Provide technical guidance and support to our developers, helping them to solve complex technical challenges...