...where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Position Statement
A Security Officer maintains the order and security of the hotel, its guests and team members.
What will I be doing?
As the Security Officer,...
...we're here: to delight our guests, Team Members, and owners alike.
Position Summary
The Security Team Leader assists the Security Executive in guiding the Security Officers on duty to ensure that hotel work procedures and inspection work is carried out correctly. The...
...department (e.g., Guest Arrival, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or... ....
~1 year of relevant working experience in handling Front Office Operations. Fresh graduates are welcome too.
~ Rotating shift...
...Team Members, and owners alike.
Position Statement
The Front Office Executive greets and registers guests, providing prompt and... ...Frequent Flyer numbers enquired about, and method of payment is secured.
Handle complaints promptly and efficiently, taking the necessary...
...each and every time. JOB DUTIES & RESPONSIBILITIES Safety and Security
Complete appropriate safety training and certifications to... ...Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs and preventative maintenance issues....
...Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures... ...(proof of valid qualifications required) of health, safety, and security procedures
· Calm, efficient, and the ability to work well...
...personals from Events Sales, Kitchen, Stewarding, Housekeeping, Security, Engineering, Concierge, Outlets and all in house staff including... ...stock and the availability of all operating supplies including office supplies.
Ensure good housekeeping and cleanliness of banquet...
...calls.
Ensure all morning calls are answered.
Update the Back Office information white board.
Monitor the contingency reports every... ...reports, resolve any
discrepancies, drop off receipts, and secure bank. · Obtain assigned bank and ensure accuracy of contracted monies...
...Manager is concerned with the strategic management of the Front Office department following Hilton brand standards, policies and procedures... ..., maintaining costs where possible.
Adhere to the hotel’s security and emergency policies and procedures.
Comply with Health &...
...critical for Guest Service Experts – to get it right for our guests and our business each and every time.
CRITICAL TASKS
Safety and Security
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
Follow company and...
..., blind drops).
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping...
...blind drops). · Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank. · Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping...
...transportation and that they are invited back and bid farewell.
Manage the storage and organization of guests’ luggage in a safe and secure, organized and systemized way.
Maintains the lobby appearance to be neat and tidy, and that public areas are cleaned when necessary...
...Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
Comply with hotel security, fire regulations and all health and safety legislation - Attend training provided by the hotel
Responsible for curating the wine...
...work related accidents, or other injuries immediately upon occurrence to Manager/Supervisor 2. Follow company and department safety and security policies and procedures to promote a clean and safe environment 3. Maintain awareness of unsafe work procedures or conditions and/or...
...hotel and Hilton standards.
Ensure that all reporting and servicing deadlines are met on a timely basis.
Adhere to the hotel’s security and emergency policies and procedures.
Carry out any other reasonable duties and responsibilities as assigned.
What are we looking...
...professional service
To attend and participate in all required meetings
To run a meticulously executed bar program that is capable of securing nominations for local and international awards (I-S Magazine’s annual Reader’s Choice Awards, Drink International, World’s 50 Best...
...dirty or vacant maintenance rooms.
Ensures correct use of tools and equipment.
Turns in all lost and found items to housekeeping office immediately.
Carries out thorough cleaning or project works when assigned.
Reports all missing, damage or defects in guest rooms...
...creativity
Meticulous and detail oriented
Independent and self-disciplined
Outgoing, dependable, and pro- active team player
Good organizing and follow up skills
Good interpersonal & communication skills
Proficient in MS office including MS excel and Power Point...
...cancellation charges.
Ensure proper and accurate filing of correspondence and records.
Manage Direct Bill documentation with Front Office.
Support delivery of exceptional guest service delivery through working with all stakeholders.
Support upselling opportunities....
...level of service and attention in the lobby.
What will I be doing?
As a Guest Relations Executive, you will serve on the Front Office team which is the main connection between the Guest, the hotel, and the various hotel departments. A Guest Relations Executive truly influences...
...promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are...
...Members, and owners alike.
The Cluster Assistant Accountant assists the Cluster Accountant in the supervision of the Hotel finance office, pertaining to all computerized accounting systems, month-end closing reports and general ledger reconciliation.
What will I be...
...and willing to think "outside the box" and results oriented
Good interpersonal and communication skills
Presentable, with good personal attitude.
Excellent command in written and spoken English
Strong skills in Microsoft office especially Excel and PowerPoint...
...of our products & services.
● Ensure the physical availability of our products (store and online stock, orders, etc.).
● Ensure security for me and my customers (store, products and data security).
Benefits
💰 A remuneration That Grows With You:
Kick off with...
...services and promotion of in-house activities.
What will I be doing?
As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial...
...members, considering internal activities, occupancy, external events, promotions, etc.
Maintain effective communication with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, including direct liaison with Group Leaders upon...
3200 SGD
...are our greatest asset. Development on personal growth, to soft skills, we never fail to see happy teammates walking in and out of the office smiling.
What is in it for YOU:
- Overseas traveling exposure trips
- Positive vibes and enjoyable team atmosphere with...
...business support and revenue team for optimised pricing strategy and support for exceptional service delivery from operations teams of Front Office, Housekeeping and Food & Beverage to deliver exemplary guests service.
Conduct sales visits, product presentations (including...
...with resources and budget objectives
Manage internal communications at cluster level and take responsibility for updating regional office of any local stories, awards and sponsorship events to promote local, regional and global cascade.
Ensure full brand compliance across...